Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

February 9, 2016

Customer service and engagement is everything when it comes to online sales. Great app

Skidmark Magazine
United States
7 months using the app
February 17, 2016

Quick, Easy, Cheap! Ported all our triggered emails over from springbot with no trouble, but great user support for any questions you have. It's kind of hard to believe what a slick bargain it is, without sacrificing any polish or usability.

Cape Whoopie
United States
7 months using the app
May 18, 2016

While I haven't been using the app for long, I have no complaints - It appears to do what it says on the tin. I had to spend some time editing the email templates before use (which isn't a bad thing anyway) in order to make it read a little neater but other than that, I'm happy with it. No complaints!

Great Beard
Australia
7 months using the app
March 1, 2017

Excellent support and a useful app.

Supertogether
United Kingdom
7 months using the app
June 2, 2015

We use this app to help us send automated emails to our clients to get their reviews. It's helped us generate a lot of reviews already! The support team is also quick to reply on any help we need and very supportive. And we love the dashboard-clean and simple to use. Keep up the great work!

MatterThings
Canada
6 months using the app
January 9, 2016

I have been looking and looking for a simple app that will allow me to send automated emails that are classic and don't look "big box" (which doesn't resonate with our customers). This app has all of the options that I need and more! Thank you so much for providing such a simple and effective tool that is easy to set up and works flawlessly.

Old World Kitchen
United States
6 months using the app
February 23, 2016

Simple and responsive with proactive but not pushy contact.

Kikis Castle
United States
6 months using the app
Edited January 2, 2021

This app helped me to meet my follow up emails at minimal to no cost. Conversion rates also very high due to multiple follow up emails option.

Haas Collections LLC
United States
6 months using the app
May 2, 2016

Easy and simple to use. Clear dashboard with important analytics data.

Listenexpert
Hong Kong SAR
6 months using the app
Edited September 2, 2015

[Update] 5 stars now! The first feature I was missing was actually available. I just didn't find it. Support has been great, so now I understand how it works.
The only thing I'm waiting for is lifetime order amount, but this is on the roadmap for the developer, so I'm happy for now!

[Old review]

This is a great app! It's perfect for the small store or the one that just opened, because it's free for up to 50 emails/month.

It's very intuitive and user-friendly.

The only reason I didn't give it 5 stars (yet) is because it's currently not possible to create your own "recipe". For example. If I want to follow up with a customer in 6 months from now, or if I want to send a discount code to people with a total order amount of over $***, I don't have that option. That would make it the perfect app for me.

That said. I tried various different apps to do what this one does, and this one is by far the most user friendly.

Keep it up!

Funky Moose Records
Canada
5 months using the app