Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

September 15, 2015

A good deal of functionality in the app - provides options for a broad range of e-mail follow ups including cart abandonment, fullfillment, etc.. It's nice that they already have templates built out, so you don't have to type an email from scratch - you can just edit theirs. Also, they have great customer service!

The free plan is still valuable - I encourage you to download it and give it a try.

Pack Gear
United States
5 months using the app
February 10, 2021

The app is really great! I had some issue to change the design but CEO Michael was really helpful and fixed it for us right away. Thank you!

NEU KITCHU
United States
4 months using the app
Klax Holdings LLC replied February 17, 2021

We're glad to help and are so happy to hear how things are going. Much more to come soon!

April 28, 2020

Nicee app, practically can do everything you need from recovering abandoned checkouts to checking in with customers

Ambessit
United States
4 months using the app
January 19, 2020

Very awesome. Very easy to set up and generates a ton of extra sales! They helped me optimize the emails as well.

Clever Clad
United States
4 months using the app
March 24, 2022

I am very happy with this app <3 It works very well and it is way less expensive than other apps. You need to be willing to change the code of the message yourself but that is no big deal

Illustres Bidules
France
4 months using the app
September 9, 2021

Follow up emails after purchase work great! I invite customers to follow up with a review after they've received their order.

Hotchkiss Leather
United States
3 months using the app
February 18, 2016

Just being able to email people that have abandoned a cart is enough to install this app but the fact that you can email them in a drip campaign set at different intervals and track the click-through rates make this app all the better. But that’s not all; there are so many other fantastic features that can help your store with traction that it’s worth every penny.

Sanitis Global
United States
3 months using the app
November 26, 2019

Michael has babysat me through this process, he has been SUPER helpful, his service is second to none.

I highly recommend him and this app. I usually don't write reviews but he has been outstanding.

If you are looking for an app to reengage your customers this is it.

Super easy to use and fair pricing.

Highly recommend.

Supplement Monster
New Zealand
3 months using the app
Edited April 8, 2020

I just got my first sale off of an abandoned cart!! That is a feature I had never thought of and therefore wasn't looking for when I was shopping for this kind of app, but I sure am glad it is part of the free package. This was only my 4th sale (my store is still new), and therefore quite significant. I'm very appreciative.

The Creation Space
United States
3 months using the app
Klax Holdings LLC replied April 8, 2020

Glad to hear it's working out for you so far and looking forward to helping you generate many more sales in the future! Thanks for trying our app.

December 15, 2020

Great free app to start with email marketing from the beginning of the store build up, we are very happy with the marketing follow up.

SauerCrowd
Netherlands
3 months using the app