Email Marketing Follow Up , 188 reviews

Easy to use (some basic code knowledge is required). One of the few apps that lets your feedback email link back to the original product bought! Super useful. Like it alot. The only downside is that there are no options that I can see to allow you to build custom email campaigns, and define unique triggers etc.

Really like how easy it is to use and appreciate all the options to customize!!!

I'm super grateful that this app makes it easy for me to deliver digital product info to our customers via branded emails.

The ability to customize each email based on design and the details for who, when, where, tags, products, sales channels, and more is incredibly helpful.

I also appreciate being able to view email history, as well as the opens and clicks.

Michael has been wonderful at responding to my questions and requests, helping me to set it up so that it meets my exact needs.

We are currently only using it to deliver emails when a customer places a purchase, yet there is so much more functionality to explore. I'm excited to expand into using the abandoned checkout emails, review request emails, and marketing opt-in email options too!

I definitely recommend trying this app for your store ☺️

Kelsey Corey - My Friend Breath

This has increased our sales so I'm very happy with Follow Up Email. We find we don't need to send the two week follow up as people usually purchase by the 1 week follow up (so we deleted the 2 week follow-up email option). It's been great for customer feedback too... We have had customers reply to the follow up email explaining why they didn't purchase, and when we fix the problem they usually go on to make a purchase.

so good so far, I just started using it, no complaints so far, its free so its a extra plus, keep it up

I was looking for an automated email option that was easy to use and was reasonably priced for a small business. After installing and deleting a couple of other email apps I found this app was exactly what I was after. The templates make it super easy to format your message or you can dive deeper with more customization if needed. Their customer service is outstanding and they get back to you quickly if you have questions. For the price and the time spent creating the emails, you can't go wrong with this app.

Great app for follow up emails. We send "thank you" and "Please Review" emails. Love how it pulls the precise item and inserts into the email. Very helpful.

the application is very useful and easy to use. I really recommend it to all the people who needs to use email marketing

The team is great, they are responsive and are constantly trying to make the product better. Functionality is good- we'll see if it actually drives more reviews but its easy to set up and has a lot of options.

This app is very easy to use and converts abandoned carts extremely well! Before we installed Follow Up Email Marketing, we were averaging 5-7% recovery on abandoned carts with the Shopify abandoned cart recovery.

After installing Follow Up Email Marketing and using it for the last couple of months, we are now at 18-21% recovery which is an amazing improvement!

We've tried other abandoned cart recovery apps in the past that did fancy emails but did not convert anywhere near this. Great app guys and well worth the money.