Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

January 23, 2017

Great app. Works well. Good support. better than stock shopify notifications.

Islandjay
United States
Over 1 year using the app
Edited February 27, 2023

I have had the app 6months at least now. The templates are well thought out, and so are all the customisations. I really like the fact that you get to edit code although I get that it's not for everyone - to me it's a bonus - gives you so much freedom and control.
I also loved the setup wizard - it was very straightforward. Nice work team :)

Flat Out International
Australia
Over 1 year using the app
June 8, 2015

super easy to use, easy to set up, and works perfectly! one of the top apps in the app store!!

AllGlass.com
United States
Over 1 year using the app
October 13, 2017

Awesome app! I wish I had installed it years ago. We worked hard to get our product reviews accepted by Google Merchant Center and now that we have this software we can make sure all our customers have an incentive to leave us honest reviews. We were able to have the software backtrack a few months and it sent out 500 requests for reviews, and now we have it on auto-pilot so it will email customers after 1 week to ask what they liked about their orders. We also replaced our abandoned checkout app with this one. EXCELLENT!

Legends Creek Farm
United States
About 1 year using the app
April 29, 2016

Quick and easy to use. Lots of flexibility to meet varying needs. And if you ever have a problem, customer service is prompt and very knowledgeable! Thanks guys.

Accessagility
United States
About 1 year using the app
Edited April 2, 2021

Love this app. It's really easy to use. I'm just ready to experience one of my customers getting to email to write a review.

The Loc Box
United States
About 1 year using the app
January 24, 2017

Great app with many options. It really worked for our store!

Brands4all
Cyprus
About 1 year using the app
February 16, 2021

I use this app to send automated emails to customers for requesting a review, and also to send them discount codes. App is simple perfect for that, love it

Soap Bakery Dubai
United Arab Emirates
About 1 year using the app
Klax Holdings LLC replied February 17, 2021

Thank you for giving us a try! We have a lot more features coming out soon that you will enjoy even more.

June 6, 2021

Really useful app. We were able to increase customer interaction by setting email templates for various purpose.

Exotic Wood Zone
United States
About 1 year using the app
Edited February 9, 2021

I use this app for my abandoned cart and product review emails, which were very easy to configure! Technical support is very helpful when needed!

Jamcat Candles
United States
About 1 year using the app