Email Marketing Follow Up , 189 reviews

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    169
  • 7% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

February 17, 2016

I like the way it's set up. It's all integrated in the Shopify platform, so no third-party website to go to. It's also very straight forward and set up. The only downside I find is that the emails are not that good looking... compared to other apps that is. If you know a little HTLM, you can probably make better ones (in my opinion).

Presentationshop Net
Canada
4 months using the app
March 16, 2020

Easy to use app. Need to have a very low level of familiarity with code in order to edit the copy of the emails. I had one issue, and the founder of the company hopped on the chat to fix it!

One piece of functionality that I would like is if it could link with the tracking numbers on orders to send an email when the tracking number shows it was delivered.

ElDiablito
United States
3 months using the app
Klax Holdings LLC replied March 20, 2020

Thanks for your feedback. We are working an email editor and will hopefully have that in the near future. Thanks for telling us that shipping confirmation emails are important to you. We will look into that for future features.

September 29, 2015

The free version has actually been quite useful. We have seen an impact by way of potential customers and existing customers responding to automated emails sent out based on their action or lack of action on the website.

seriously considering the monthly upgrade

Anywaredata
United States
3 months using the app
October 3, 2021

I like this app because it provides a range of features. It would be helpful if you could drag and drop elements on instead of having to code.

Ms Temptation
United Kingdom
9 days using the app
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