Reseñas (169)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
17 de mayo de 2024

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan.

I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it)
Now this FOMO app chardge us around 1000USD and we barely have any sales.
AVOID FOMO!

soundofpearlslondon
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Fomo respondió 18 de mayo de 2024

Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one.
I want to assure you that the traffic and impression numbers you see on Fomo are accurate.
In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period.
I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model.
Wishing you all the best with your store and it's beautiful jewellery.

1 de agosto de 2024

Very happy with the APP. Exactly what I'm looking for.

AQW
Nueva Zelanda
43 minutos usando la aplicación
Fomo respondió 2 de agosto de 2024

Thank you so much for your feedback! I hope you enjoy Fomo!

19 de marzo de 2024

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

K8 Stinger Store
Estados Unidos
Alrededor de 6 años usando la aplicación
Fomo respondió 20 de marzo de 2024

Thank you for the kind words! and taking the time for a great feedback!

20 de noviembre de 2023

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Awesome Maps
Alemania
11 meses usando la aplicación
Fomo respondió 22 de noviembre de 2023

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications.
Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away.
Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions.
I wish you all the best, Awesome Maps - love your product!

25 de abril de 2024

Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!

Mirror Skin
Estados Unidos
27 minutos usando la aplicación
Fomo respondió 26 de abril de 2024

Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.

29 de febrero de 2024

My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)

Maliya
Alemania
Alrededor de 11 horas usando la aplicación
Fomo respondió 1 de marzo de 2024

Thanks for taking the time and for the great feedback!

8 de octubre de 2021

Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)

The Vacuum Doctor
Australia
Casi 7 años usando la aplicación
Fomo respondió 12 de octubre de 2021

Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!

29 de noviembre de 2017

We've only been using the app for a short time but already can see its potential. I love the dashboard which gives an overview of everything and I like how the app highlights products other customers may have overlooked and offers social proof through their purchase. We're excited to try out the new features the team seem to be continually adding on!

Cali White
Estados Unidos
Casi 7 años usando la aplicación
1 de mayo de 2018

Loving the popup, not only giving social proof but also presenting bestselling products all the time

Ilovegrowingmarijuana
Países Bajos
Más de 6 años usando la aplicación
26 de abril de 2022

I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.

Classroom Friendly Supplies
Estados Unidos
Alrededor de 6 años usando la aplicación
Fomo respondió 1 de julio de 2022

Thank you, Classroom Friendly Supplies! Glad you loved the simple setup and that you see how Fomo is encouraging prospects to become new customers for your store! :)