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Made over 6k in my first 3 weeks alone! Totally worth it!
Thank you for your review! We are happy that you love Fomo as much as we do!
FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing.
To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.
We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.
The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.
Thanks for the fabulous feedback! We're glad you enjoy using Fomo and we'll take your suggestions into consideration for future updates.
Please chat in anytime! We're always happy to help.
over priced. not worth it
Thank you for sharing your feedback. We appreciate you taking the time to try Fomo and understand that pricing is an important consideration.
We'd love to better understand your needs to see if there's a plan that might work better for you. Fomo offers several subscription tiers, including a free plan, designed to accommodate different store sizes and budgets.
If you'd like to discuss your specific situation, our support team would be happy to help you find the right fit or explore options that might provide better value for your business.
Thank you again for trying Fomo.
FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!
Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help anytime.
We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan.
I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it)
Now this FOMO app chardge us around 1000USD and we barely have any sales.
AVOID FOMO!
Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one.
I want to assure you that the traffic and impression numbers you see on Fomo are accurate.
In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period.
I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model.
Wishing you all the best with your store and it's beautiful jewellery.
Great help and quickly too
Thanks for the great feedback!
Highly recommend on all websites! Have noticed an uptake in CTA and orders on my website. I love the customisation on the notifications and great customer service. I had a question and got a response promptly to help!
Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help!
I really like the app and the customer service was top notch and super fast. I worked with Janice recently and she was happy to make some recommendations and help with changes. I'm so thankful for her help!
We like this app and how it displays the widgets, which help us with conversions. Also, the support team is very hands-on, and they were on top of any issues I had. Thank you!
Thanks for the great feedback! We are glad you're enjoying using Fomo in your store!