Avis (171)
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I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app.
A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)
Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!
The app used to be amazing. I am pissed off that something has been going wrong with it for most likely several weeks and I didn't notice until this past weekend. I couldn't get notifications on any of my devices or any of my desktop PC's.
The first ticket I opened was responded to quickly and I was told there was multiple lines of code that shouldn't be on my site, and that I needed to remove the code to get it working again properly.
The second ticket told me that everything was working right, but then I saw they changed my settings to show events immediately upon going to the site, and only showed 1 event, and didn't show any further after that. I tried several times to explain to them what was going on and they were not listening to what I was trying to communicate.
It's a shame, but time for me to move on to the other app that's free and has 8000+ positive reviews.
We love it! It's just what we needed. Easy to use & works great!
I wish there were more stars to give this app. I have had numerous customers comment on "how cool" it is, and there is a definite impact.
I had a minor issue with it, due to my own error, and I got a response from customer service immediately.
Great app, a store owner would be crazy not to give it a try.
This app really works. It helps customers decide on what to buy when your store is new. Customers get to see what other customers have previously purchased while they are browsing your store!.That's awesome! It definately helped me with sales. I would recomend this app to anyone with an old or new store.
Creates a great frenzy when you run a sale! literally exciting to watch, for customers and operators alike!!
Over promising and under delivering. Over three weeks ago I notified FOMO that the app was not drawing my Trust Pilot Reviews as it claims to integrate. The consultant confirmed it was a problem at their end. Despite several follow ups and 'it will be done soon's' we are no further advanced. Will it have full functionality as claimed, for you? Consider other options - this product does not deliver what it claims.
I accidentally subscribed, and when I was charged the same day, I asked for a cancellation and refund since it the payment was still pending. They let me know they cannot provide a refund because they are a start up.......you can get this app at a much cheaper price and with better customer service.
Hey there,
We've reached out to you and Shopify Support and confirmed that you were correctly charged after your free trial was over. Shopify handles our billing and you can find out more about their billing cycle here (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).
After a review of your past Support ticket, it also seems you were fully aware of the trial length and that you were correctly charged after the 14 day trial (not same day as described in your comment).
We are transparent about pricing and terms and prefer to be fair to our other customers who follow them.
Cheers,
The app does what it says but I think the price being $15 a month is a little ridiculous. An app like this would be better priced at $3 a month (or free!) as its just a simple pop up showing recent orders. I will likely be deleting the app from my store soon unless the pricing is changed as $180 a year for this app doesn't really make sense to me.
I've just subscribed to the free trial and started to love this app. These guys are making the app that could create the genuine experience. We've installed on our landing page and used the Intercom chat service as the trigger to display the message
www.sellersmith.com/pages/pagefly-shopify-app
Oh and the last thing... they are a quite helpful with guidance when I have support questions. Thanks guys!