Avis (173)

Note globale
4,6
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
13 décembre 2020

I accidentally subscribed, and when I was charged the same day, I asked for a cancellation and refund since it the payment was still pending. They let me know they cannot provide a refund because they are a start up.......you can get this app at a much cheaper price and with better customer service.

Soigné
États-Unis
Environ un mois d’utilisation de l’application
Fomo a répondu 4 janvier 2021

Hey there,

We've reached out to you and Shopify Support and confirmed that you were correctly charged after your free trial was over. Shopify handles our billing and you can find out more about their billing cycle here (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).

After a review of your past Support ticket, it also seems you were fully aware of the trial length and that you were correctly charged after the 14 day trial (not same day as described in your comment).

We are transparent about pricing and terms and prefer to be fair to our other customers who follow them.

Cheers,

1 janvier 2018

Over promising and under delivering. Over three weeks ago I notified FOMO that the app was not drawing my Trust Pilot Reviews as it claims to integrate. The consultant confirmed it was a problem at their end. Despite several follow ups and 'it will be done soon's' we are no further advanced. Will it have full functionality as claimed, for you? Consider other options - this product does not deliver what it claims.

Easy Wormer
Australie
Environ 2 mois d’utilisation de l’application
10 novembre 2016

The app does what it says but I think the price being $15 a month is a little ridiculous. An app like this would be better priced at $3 a month (or free!) as its just a simple pop up showing recent orders. I will likely be deleting the app from my store soon unless the pricing is changed as $180 a year for this app doesn't really make sense to me.

Wildest Denim Dreams
États-Unis
Environ un mois d’utilisation de l’application
20 décembre 2017

Used this app for about 2 months. It does what it says it does (shows a popup to tell your website visitors who bought what on the website recently). However, and this is kind of a big problem - we saw very little conversions to actual sales.

I understand that tracking FOMO App-driven conversions might be a little tough, but according to the Google Analytics tracking we installed in the app, it showed over 14,000 notifications during the time we had it running, which converted to a grand total of 1 (one!) sale. The click rate was around 0.5% and the conversion to sale rate was negligibly small (1/14,000).

Now I'd be willing to give it a little more time (although we did just have the busiest 2 months of the year, so it should have done really great already), but it's $30/month! That's pretty expensive for an app that doesn't seem to trackably increase sales...

Just my two cents...

Togtees
États-Unis
Environ un mois d’utilisation de l’application
19 novembre 2017

I installed this app twice. No training comes up. Dashboard is not easy to use. I dont know what is special about this app. I have the same main feature running on my website for free; many apps for free do this. I was only installing because of a shoelace integrations. I will save the $29 unless I learn why should I pay over getting the same features for free.

Urban Modesty Inc
États-Unis
24 jours d’utilisation de l’application
30 mai 2017

We ran A/B testing with and without Fomo for a couple of weeks, and found we had more page views and a much better conversion rate without Fomo.

Bridge Burn
États-Unis
27 jours d’utilisation de l’application
17 mai 2016

Perfect!
Please add multilanguage and automatic localization for international eshops!

Martini1866
Italie
15 jours d’utilisation de l’application
29 février 2024

My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)

Maliya
Allemagne
Environ 11 heures d’utilisation de l’application
Fomo a répondu 1 mars 2024

Thanks for taking the time and for the great feedback!

Modifié le 27 novembre 2015

Best app ever! Everyone needs to have it! Also great support.

Boogaloo Jewelry
Croatie
Environ 2 heures d’utilisation de l’application
Modifié le 2 mai 2017

Run, don't walk to install this app! Fomo is awesome. I can almost guarantee it'll increase your conversion rate and keep your users engaged. Fomo was the original and lots of people tried to copy it. I tried a few out to see what was best. I came back to Fomo right away. The app is built much better and the support is terrific.

Pawstruck
États-Unis
29 minutes d’utilisation de l’application