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The app does not work at all, I followed the instructions, but the cash back line item does not show in the shopping cart.
Terrible support as well, they just linked me to their help center without even reading my questions, and the wait time to get responses to my emails was really long.
We've been using Fondue now for a couple of months and we've completely replaced our discounting strategy with their rebates because of the effectiveness. We've seen higher conversion on our sign ups, higher AOV, higher repurchase rate, MUCH lower return rate, and all while not having to worry about discount codes making their way to coupon sites. A+ overall, highly recommend.
Great app we've been using for a few months, easy to use and track. Increases conversion rate - highly recommended!
We've been using the app for a few months now and have seen great results with pop-ups and emails. The team is very responsive and helpful with onboarding and optimization.
We've been using this app in the beta program for a few months now and cannot recommend them enough. Highly recommend it with no reservations. Glad we got to use this app during its beta program!
We launched our brand with CashBack instead of coupons and seeing great results. Seems to be also helping with returning shoppers which is exciting.
Game changer when it comes to saving you thousands of dollars on upfront discounting! Recommend to all DTC founders!!
Fondue is a great alternative to codes and coupons. We're getting more full price orders with an AOV increase of 12%, plus we doubled our popup welcome series opt-in rate. We've started using fondue outside of the welcome series and are seeing early signs of success. Start with an AB test in the welcome flow and go from there. That's what we did and the data was clear that Fondue is a much better way to discount.
SO freaking happy to be working with Fondue. We've had our eyes on it for a long time, and onboarding with them did not disappoint. Setup was easy as 1, 2, 3, the platform is super intuitive and easy to use, the customer experience is spotless. Carly was INCREDIBLE at getting us sorted on little questions I had to make sure we understood everything about the product. Overall, I can't wait to see our customers get gift cards & cash back via Fondue. Thank you to everyone at the Fondue team, and especially so to Carly!
Excellent app, and after Beta testing the product for some time, realized it's the perfect solution, especially for us with a high AOV. It converts the same if not better than our prior % pop up, but without sacrificing margin up front, it gives our customers the choice to apply their cash back post-purchase, most of them resulting in gift cards! Would recommend this product to anybody, especially those that are in price comp niches, where discounts play bigger role in determining conversions.