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Working with the team at Fondue has been great. They have been very responsive to any questions and have helped us optimize our cashback program to see the best results. Those results have been phenomenal so far with the ability to provide both cash back and store credit to customers in an optimized way to help drive more conversions while reducing our total expenditure on discounts. Would highly recommend!
Actually amazing when it comes to the user experience.
Best thing about FONDUE though? the team behind it.. amazing customer service and 101/10 product!
Fondue Cashback Promotions is a Great program, with amazing support!
Keep up the good work!
The app has earned my recommendation after 5 months of testing and many meetings with Ido and the support team.
It was a pleasure to work with Ido, as he was very patient, helpful, and showed me several ways in which this app can be helpful to me throughout the entire process.
It was extremely important for me to make sure the app reduced my costs without affecting sales, and I can confidently say that it did. I highly recommend it!
Love the marketing promotions we can run through this app. Fondue CashBack Promotions is a great app, very easy to install too!
Fondue was recommended to MTN OPS by a peer within the outdoor industry. During our initial call with their co-founder it was immediately impressed upon us that Fondue wants to be a long term partner and not simply a transactional partner.
Initial set-up and A/B testing was extremely easy with the team at Fondue taking on the majority of the load. Almost immediately the results were showing positive data driving higher conversion and full price orders.
We are now testing into more segments and audiences with Fondue. They are a great partner and I would recommend them to anyone.
I was very skeptical about trying this initially since we needed to offer a higher cash back value than our initial discount. But wow, I am very glad I did. We did not see any drops in CRs while also saving quite a bit of money (not to mention AOVs went up!). I also love that we can offer gift cards to our customers to incentivize them to come back and purchase again instead of the visa cards.
Also a huge shoutout to Will and the team - they are incredibly responsive and on top of any issues or questions we've run into.
Do yourselves a favor and split test this immediately against your current % off offer - you won't regret it.
Fondue's CashBack Promos have unlocked additional marketing tactics that have allowed us to diversify our purchase incentives sent to new customers. It's also allowed us to scale our incentives beyond what plain discounts allowed us to do. The team is VERY collaborative and we've seen the product continue to grow and improve at a rapid rate.
We were VERY skeptical to say the least.... and now we've rolled it out with both of our stores and are trying to utilize cash back even more. Fondue has been a resounding success for us in terms of list growth, AOV, and profitability. The best tech stack team we've worked with by far. Very proactive to help you get the most out of the product and partnership.
This app is a GAME CHANGER! We’ve seen increase in signup rates and our customers are loving it. It’s also very easy to install and integration is very easy. Definitely recommending this app for businesses!