Fondue CashBack Promotions

I was very skeptical about trying this initially since we needed to offer a higher cash back value than our initial discount. But wow, I am very glad I did. We did not see any drops in CRs while also saving quite a bit of money (not to mention AOVs went up!). I also love that we can offer gift cards to our customers to incentivize them to come back and purchase again instead of the visa cards.

Also a huge shoutout to Will and the team - they are incredibly responsive and on top of any issues or questions we've run into.

Do yourselves a favor and split test this immediately against your current % off offer - you won't regret it.

Fondue is a great alternative to codes and coupons. We're getting more full price orders with an AOV increase of 12%, plus we doubled our popup welcome series opt-in rate. We've started using fondue outside of the welcome series and are seeing early signs of success. Start with an AB test in the welcome flow and go from there. That's what we did and the data was clear that Fondue is a much better way to discount.

Fondue was recommended to MTN OPS by a peer within the outdoor industry. During our initial call with their co-founder it was immediately impressed upon us that Fondue wants to be a long term partner and not simply a transactional partner.

Initial set-up and A/B testing was extremely easy with the team at Fondue taking on the majority of the load. Almost immediately the results were showing positive data driving higher conversion and full price orders.

We are now testing into more segments and audiences with Fondue. They are a great partner and I would recommend them to anyone.

We were VERY skeptical to say the least.... and now we've rolled it out with both of our stores and are trying to utilize cash back even more. Fondue has been a resounding success for us in terms of list growth, AOV, and profitability. The best tech stack team we've worked with by far. Very proactive to help you get the most out of the product and partnership.

The app has earned my recommendation after 5 months of testing and many meetings with Ido and the support team.
It was a pleasure to work with Ido, as he was very patient, helpful, and showed me several ways in which this app can be helpful to me throughout the entire process.
It was extremely important for me to make sure the app reduced my costs without affecting sales, and I can confidently say that it did. I highly recommend it!