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I had issue with my custom font caused by another app, but I received very helpful and great customer support from the developers of Fontio!
Great app! It was super easy to use and did exactly what I needed with no issues. I highly recommend this app!
I truly like the app and the assistance the developer gave when I needed help. He truly went above and beyond. I do wish that I was able to customize the font based on each section instead of using their pre-designed titles. Otherwise this app is great!
Glad you liked us. Thanks for your support :)
excellent customer assistance. I managed to install the special font I wanted for my site in 5 minutes.
I subscribed to this app (you only pay once) and I have to say I was more than satisfied. The support is perfect, I got a reply within 1 minute of my message, and Venkat fulfilled all my requests in no time. Great price for this excellent service.
Thanks guys this means so much - we work hard to make the lives of stores like yours easier!
A great app to quickly customise fonts for my website. What would be nice is if there was a way of seeing the font selected and its size.
Thanks guys!
Surely you can see these settings in the app?
I would love to explore this further if you could email us!
After digging through code to try and get a custom font to work, to no avail, I decided to see what apps are out there. I love that this has a one-time purchase for the pro features and that it works! Does exactly what I needed for a reasonable cost!
Fontio has helped our store to beautify the fonts. However, sometimes the font do not work. There's currently no way to coyp and paste your custom css lines as a backup. We tried reaching out to support and are still waiting (for a few days now) for them to roll back the fonts. It'd be better if they could respond quicker.
We're really sorry that this happened to you guys. Unfortunately you got caught in a miscommunication between us and the previous owners of Fontio and we're only just seeing this review 2 weeks on.
In those weeks we have hired new developers and requested collaborator access on your store to try to solve the conflict which led to your issue.
We appreciate you sticking with us!
Brilliant app, great support, all-round recommended.
My store looks exactly how I want it and it took me 5 mins to get it there...
Excellent app, extra fast support. I uploaded a custom font in minutes and it worked flawlessly. Super quick and easy to use.