RT: Google Fonts, Custom Fonts

over 1 week going back and forth with Scott N. after submitting a ticket.

He's completely useless, talks like broken AI.

You have not solved my issue and you are ignoring the problems i am facing

Amazing experience! Fast, easy, awesome load-time. Super cool. Much better all others. I recommend! Support is very fast and friendly!

Sorry to leave one star and will update once I actually get some help. I can no longer get any changes I make to update in my shop. I've tried to get support and the messages I've received back make little to no sense and say "we don't support guide or teach changes" I don't need to be taught anything I literally need to report a bug and find out what I can do to fix it. This is only the newest part of my issues- I had spent an entire day making my website beautiful with custom fonts only to wake up the next morning and it was all gone. I put it all back, it disappeared again and once I removed the latest custom css font add on it restored thankfully but now I can't make any other adjustments. Literally nothing will save and I'm not sure if there are limits to how many edits you can make or how many custom fonts you can use and I can't find out because support won't help. Hoping to get some answers here. Thanks in advance!