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I tried my best to like this app especially since they had the most gracious free option and support was excellent but the app simply didn't work. There were constant issues rendering invoices, did not have a print option from Shopify order page, there were multiple clicks for downloading invoices, or just timed out. Support apologized multiple times and said they fixed it but the issues continued for over a month.
Used the app, was pretty average.
Someone who worked in my website wrote a Full 5 Star review about this app, i removed it and gave my honest opinion!
Dear Quiet Panther,
Thank you for sharing your feedback about our app. We appreciate your honesty and value your opinion. We would like to take a moment to address the misunderstanding you mentioned.
Our app is designed to serve store owners like yourself, providing all of you with a range of features and functionality to enhance your online invoicing and payment process. It seems there might have been a miscommunication or lack of information between you and your friends who also worked on your website.
We apologize if this was not made clear to you initially. We understand that different users have different expectations, and we strive to improve our communication to avoid such misunderstandings in the future.
If you have any specific concerns or suggestions on how we can improve our app, we would love to hear them. Your feedback is valuable to us as we continuously work to enhance our services and meet the needs of our users.
Thank you for taking the time to share your honest opinion. We hope you'll give our app another chance and explore the full potential of our advanced features for your Shopify store.
Best regards,
- Fordeer Team -