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Exactly what I needed at the moment, it works like magic, I am so happy right now.
Nice customization options and super quick support.
Excellent product and outstanding customer service!
I've experimented with numerous apps, but this one truly shines. The customer support team is exceptional, and consistently available to assist with any inquiries. Special thanks to Phoebe and Tessa for their incredible support and dedication. The app revolutionized our Shopify store operations. It seamlessly integrates with our store, delivering professional, precise, and punctual invoices to our customers. I highly recommend it.
Phoebe was most helpful, resolved my issue in just a few minutes and send me images to follow the process.
Very clear and precise, thank you
A fantastic app for creating and managing invoices effortlessly. The interface is intuitive, and support is always responsive.
The customer service support is very fast. When I encountered a problem, it was immediately helped to solve the problem. recommend
brilliant product and customer service! I recommend this app for professional looking invoices. Support was really responsive.
Tested a few invoice apps, this one really seems to be the best. It looks great and offers everything you need. Also the support is really nice and helpful. Would recommend!
Funcionaba bien pero no se que están haciendo que borran tu configuración o no se actualizan bien las cosas. Seguiré usando la aplicación pero es realmente frustrante que hagan cambios sin aviso y que tengas que perder otra vez tiempo para dejarlo como lo tenías.
Hi there,
We were deeply sorry to read your 2-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.
As part of our latest app update, we introduced banners on the Dashboard and Customization pages to enhance the user experience. Additionally, we proactively communicated these changes through email marketing campaigns to ensure our users were well-informed. I've attached snapshots of these banners for your reference.
Upon reviewing your chat with our support team, the question you ask is how to download all orders in a month, not related to adjustments made during the update process. Thus, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.
Besides, we want to assure you that we always strive to respect our users' data and configurations, and we did not make any changes without your consent. Additionally, please note that discontinuing a Professional plan will revert access to the advanced features available exclusively under this plan.
We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.
We are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.
Thank you for your candid feedback and continued support.
Kind regards,
Fordeer Commerce.