Fordeer: PDF Invoice Generator , 270 則評價
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Great app for being able to send customers PDF versions of invoices/quotes. Also support is always available and Phoebe has been great with assisting on any issues or queries.
Would highly recommend.
Cheers,
James.
Funcionaba bien pero no se que están haciendo que borran tu configuración o no se actualizan bien las cosas. Seguiré usando la aplicación pero es realmente frustrante que hagan cambios sin aviso y que tengas que perder otra vez tiempo para dejarlo como lo tenías.
Hi there,
We were deeply sorry to read your 2-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.
As part of our latest app update, we introduced banners on the Dashboard and Customization pages to enhance the user experience. Additionally, we proactively communicated these changes through email marketing campaigns to ensure our users were well-informed. I've attached snapshots of these banners for your reference.
Upon reviewing your chat with our support team, the question you ask is how to download all orders in a month, not related to adjustments made during the update process. Thus, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.
Besides, we want to assure you that we always strive to respect our users' data and configurations, and we did not make any changes without your consent. Additionally, please note that discontinuing a Professional plan will revert access to the advanced features available exclusively under this plan.
We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.
We are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.
Thank you for your candid feedback and continued support.
Kind regards,
Fordeer Commerce.
Very happy with this app!
I'm a very small business and this app is perfect for me since it allows 300 free invoices per months!
You can custom a lot of things and even customize translations.
I had Tessa helped me remove the Fordeer branding and they were sooo efficient, thanks a lot!
Apps is bugging, not working.
I wanted to make a few changes to my invoice and Phoebe was so quick to reply to my questions and helped me with everything I needed
The templates are elegant and well-designed, and the support person Tessa is very supportive. Anybody who needs elegant and simple-to-customize invoices for their business should download this app, in my opinion.
great features, great service, must-have app for every stores
I tried my best to like this app especially since they had the most gracious free option and support was excellent but the app simply didn't work. There were constant issues rendering invoices, did not have a print option from Shopify order page, there were multiple clicks for downloading invoices, or just timed out. Support apologized multiple times and said they fixed it but the issues continued for over a month.
Amazing support, Phoebe gives me a quick and clear instruction when I reach for support. The app has a lot of features that cover all my needs, especially customizable templates. A++
We've been very happy with this app, even when using the free plan! Support has been awesome.