Rezensionen (1.645)
Anpassen
-
Nach Bewertung
Overall a great app and value for the money. Customer service is some of the best I've ran into when issues come up.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
I have only just starting using the app, but the support staff were super helpful in getting it set up.
Thank you for giving us a shot! We definitely pride ourselves in offering top-notch customer support, so please don't hesitate if you need any assistance from some of our great specialists!
Please let us know if we can help with anything else!
Using the app to register participants for a course. Great online support from Deepa to help me do what I needed.
Hi,
Thank you for appreciating our app and our devoted customer experience agent, Deepa :)
Kind regards!
This is a great form builder. I like the dependencies and features that they offer. This form embeds well on our website and doesn't cause any issues with google/SEO. That being said, there is one thing that I would really like to be made possible, hopefully ASAP. The email notifications for the form submissions come in a HUGE chain that seems to reset maybe twice a day (if that). Since we use Hulk for our contact form, there's anywhere from 3 to 40 forms in a single email chain. All different customers with different needs. This makes it very difficult to organize, forward and respond to inquiries - and VERY easy to miss contact forms.
We do use one other form service for our website, Monday.com. Many of our forms are hosted on Monday.com, but there are issues with Monday.com forms messing with google/SEO so we use Hulk for any forms that NEED to be embedded on our website.
Hello, thank you for leaving us a 4-star rating and sharing your experience with using Hulk Form Builder. We're glad to hear that the form's dependencies and features meet your needs, and it's working well with your website without causing any SEO issues.
We understand your concern about managing the email notifications for form submissions, and we apologize for the inconvenience this may be causing your team. Feedback like yours helps us make our product more efficient and user-friendly.
Our technical team is keen to resolve this for you. Although we can't share direct contact details here, rest assured they will be reaching out to you soon to discuss possible solutions. We're continually working to improve our service and your experience – your feedback is central to that process.
Thank you again, and we look forward to improving your experience with Hulk Form Builder.
Best,
The HulkApps Team
Great app to build forms, share them and get notification!
Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.
Thank you for your kinds words.
We are happy everything worked out well.
Please reach out to us about improvements, we are always open to suggestions.
Really enjoying this app. really easy to develop your form and set it up on your site. I am glad i found this one!
Hi there,
Thank you for sharing your valuable experience you have with our Hulk Form Builder app.
We are a bit sad we couldn't get that fifth star from you, but we will keep improving and might deserve that missing one, too.
Cheers!
it is very easy to use. just follow the instructions and if you get stuck the chat option is of great help.
Hi there,
We're so pleased to hear that you find the Hulk Form Builder easy to use and that our chat feature has been helpful for you. It's always our aim to provide immediate, detailed assistance for any bumps in the road.
That being said, we noticed that while your lovely words are encouraging, the star rating is a bit lower. If there are any issues or areas for improvement you've encountered, we strongly urge you to share these with us. We are continuously striving to improve our app and make sure it is serving the needs of all our customers.
Your feedback and suggestions are important to us and are integral in helping us serve you better. We look forward to hearing from you.
Best regards,
The HulkApps Team
A good app! Some things are a bit complex.
Hi there! We're really glad to know that you find our Hulk Form Builder useful. We understand that some features may seem complex. Our aim is to create a product that caters to all types of users - beginners and advanced users alike. It's super important that we get this right, so we truly value your feedback.
Rest assured, your comments will be taken into consideration as we continue to enhance the user experience of our app. If you're having specific issues or need help navigating certain features, please reach out to our support team. We're always here to help!
Your feedback helps us improve and deliver a better experience to all our users, so thank you again for taking the time to review our app.
Best,
The HulkApps Team
It's easy to use. It'd be great if I can have more control on the UI & UX design.