Constructor de Formulario Hulk
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Update 2/10/23:
I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.
The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form.
The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live.
For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand.
With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge.
That said I'm bumping the rating three stars up to four and I would recommend this app!
Original Review:
I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars:
1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails.
2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section.
3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus.
4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find.
The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this.
The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.
Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!
Easy to set because the pre design boxes that really help you if you are not a developer and need a form asap.
Hi, we're thrilled to hear that you found our Hulk Form Builder easy to set up and that our pre-designed boxes are assisting you effectively, especially as a non-developer. We are focused on providing user-friendly and effective solutions, and your feedback validates our efforts. Thank you for the 5-star rating! Your support means a lot to us. Do continue letting us know how we can assist you better.
Best Regards,
The HulkApps Team
nice support team, if i need to customize a form for my shop, this may be my first choice and i will introduce to other people
Thank you so much for leaving us such an amazing review! We're honored that you selected us as your first choice, and we're so pleased that you'll be recommending us to others. Our support team works hard to give our customers the best possible experience, so we're delighted to hear that you appreciate their efforts. Thanks again for taking the time to leave a review - we really appreciate it!
De hulp chat is geweldig, je bent binnen een minuut van je problemen af. Daarbij deed de contactpagina van shopify zelf het niet en dit heeft HULK voor mij opgelost
Bedankt voor de geweldige review en de 5-sterren beoordeling! We zijn erg blij om te horen dat onze hulpchat u zo goed van dienst is geweest, en het is geweldig om te weten dat we uw problemen met de Shopify-contactpagina snel konden oplossen. We streven er altijd naar om superieure klantenservice te bieden en uw positieve feedback onderstreept dit feit. Uw steun en stem van vertrouwen worden ten zeerste op prijs gesteld. Blijf alsjeblieft zo'n geweldige klant. Nogmaals bedankt namens het HulkApps team.
Useful app, easy to use. A few issues with integrating email but support helped eventually.
Contacted via whatsapp which is impressive.
Thank you for your your kind words!
We are looking forward in supporting you and your business.
好. very good 服务到位.. ...................................................... .................................
Thank you so much for your feedback and we are happy you enjoy using our app.
Should you need any further help, feel free to reach us back!
Very Good App
Great product easy to setup and edit the Form.
Customer service was excellent, would recommend Hulk to anyone
Thank you for the kind words! We are looking forward to seeing your business grow!
Works! I had an issue and it was resloved really fast using the chat feature. Great support and a very useful app!
Hi,
Your feedback also works for us :) Kidding aside, thank you so much for sharing your happy thoughts with the rest of our merchants. We appreciate it!
Kind regards :)
Really great app and excellent support. Haris was on hand to help me and was quickly able to respond to my questions.
Hello,
We're overjoyed to read your fantastic review! Your kind words about our app and the service provided by Haris have made our day brighter. We strive to deliver the best support and it's encouraging to hear that Haris was able to assist you promptly and effectively.
Your feedback goes a long way in inspiring us to keep up with our standard of service. Thank you for taking time out to share these positive feelings publicly.
Kind regards,
The HulkApps Team