Constructor de Formulario Hulk

Constructor de Formulario Hulk

Reseñas (1.596)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
26 de mayo de 2021

Customer service is not helpful. We have 3 forms on our website we rely on, but this app has been working incorrectly for at least 3 weeks. I've asked several (4 times) times for help, I've sent and resent concise information, but in the end no help received. The last response I got (6 days ago) was "I'll forward this to the developers and they'll get back to you once its done". Still no response. The app is useless if we can't get it to work.

T&T Liberty Safes
Estados Unidos
Más de 1 año usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.

13 de julio de 2020

I checked today the app dashboard.
More than 50 requests that I did not received in my email inbox !!!!! How come ?
I did receive maybe 1 out 10/15 contact form email from the app...

INTO THE BEARD
Francia
Más de 1 año usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

Thank you for leaving us your valuable feedback!
We are very sorry for the inconvenience this may cause you.
We asked our manager to contact you in hopes to amend the issue you were having.

21 de diciembre de 2022

Wasted 20 minutes trying to set up form and it never worked, i tried installing the snippet of code and selecting the specific page I wanted the form in, but it just doesn't work for some reason

Ecoled Colombia
Colombia
Más de 1 año usando la aplicación
HulkApps.com respondió 28 de diciembre de 2022

Hi dear merchant,

We have reached out to you to have the issue checked and resolved as soon as possible. Please revert to us whenever you are available. We are looking forward to your response and will be more than glad to help you out. Thank you!

Fecha de modificación: 4 de junio de 2020

Easy to set up a form.
But not useful at all because you don't receive any submitted forms. And that is not very nice.

On The Rugs
Dinamarca
Alrededor de 1 año usando la aplicación
HulkApps.com respondió 5 de junio de 2019

Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.

3 de enero de 2023

The form is glitching when I scroll down or up, only after refreshing the webpage the customer can scroll down again.

Hond Van Gent
Bélgica
Alrededor de 1 año usando la aplicación
HulkApps.com respondió 13 de enero de 2023

Hi there, our dear merchant,

This is Sarah, the app lead for our Hulk Form Builder.

We have reached out to assist you in the best way we can. Let us know please how we can help.

Cheers!

20 de enero de 2023

Can not use custom domains to notify customers after form submissions. It confuses the customer and create distrust on a brand as they will receive it from some hulk formbuilder.com - Talked with support they are useless no solution.

If that is what you are looking for not recommended at all.

Machrus USA
Estados Unidos
10 meses usando la aplicación
HulkApps.com respondió 21 de enero de 2023

Our dear merchant,

This is Sarah, the team lead for our Hulk Form Builder app.
We have reached out to you to solve the issue you have faced while setting up your custom domain within our app, in your Shopify store.

Let us know please whenever you are available, so we can assist you further. Thank you!

9 de enero de 2023

Deleted the app from my store a while ago, but still trying to charge me a subscription. Did not have this problem with any other apps I deleted.

Lucky Branding
Estados Unidos
9 meses usando la aplicación
HulkApps.com respondió 9 de enero de 2023

Please accept our sincere apologies.
We are always striving to provide you with the best possible service and to solve your issue in a timely manner.
We would hate to leave you with a bad experience so we kindly ask you to reach us back, to try and resolve this issue for you asap.
Regards

7 de junio de 2019

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.

Hipbuster
Estados Unidos
6 meses usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.

Fecha de modificación: 22 de febrero de 2021

Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later*
Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.

Taigen Tanks
Estados Unidos
6 meses usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

We really appreciate your feedback!
We are also sorry for the inconvenience this has caused you.
Our manager will be in contact in hopes to amend the issues you were having.

6 de octubre de 2020

I needed a simple account registration form to set up customers in Shopify. This looked perfect but wouldn't actually set up customers. I requested support twice and after about 10 days I could see they were testing, but another two weeks later the issue was not resolved and I still have not received any communication from them regarding the problem or a possible solution.
So I found a better app elsewhere.

Cumulus Vineyards Online Store
Australia
Alrededor de 1 mes usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.