Constructor de Formulario Hulk , 1.315 reseñas
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I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!
Hey! We have helped over 20,000 Shopify store owners get stuff done. We are proud to have you and are always standing by to help. :)
Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.
This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.
Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need help. Our team is here to assist you and we appreciate your trust. We look forward to continuing to work with you and to even upgrading your experience to a five star one :)
Cheers!
I was a bit hasty with my previous review and found a solution to one of the issues I highlighted, and a workaround for the other. Upgraded my review from 3 to 4 stars.
In short, it's great app that is very useful. But because it sets such a high standard in its functionality, the small shortcomings are doubly disappointing.
Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else to get 5-stars from you! :)
App is awesome with free features and pro features needs to explore. I am having only one issue in date picker field I want to disable particular days but I can't.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Overall nice and intuitive UI, and easy to use.
One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp.
Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.
Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use.
We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past.
We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.
I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.
UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Really easy to install and set up forms. Great options, quick service from customer support.
Hello,
We're pleased to hear that you found our Hulk Form Builder easy to install and set up, and that you were satisfied with our options and customer support speed. We sincerely thank you for the high rating.
Your feedback plays a crucial role in our continuous strive to improve our services.
Stay connected!
Best wishes,
The HulkApps team
Used it capture job applications for CVs. It does what it says on the tin with 1 exception: The file uploads are not sent as attachments to the admin email. They are just put as a link. This caused us major confusion because the link if formatted like normal text, no indication to show that it is a link. If you can get past that, then it's fine.
Hi there,
Thank you for your honest feedback. We appreciate your input and are further discussing the options with our dedicated app team.
In case you have any further ideas to improve our app, feel free to visit the app Roadmap section and share them with us, please :) Thank you!
Have an amazing day ahead!
Great customer service, great form builder. I love that this allows you to have unlimited form fields, intro before and after the form. I also appreciate that you and customize the look of the form to sort of match your site styling. The styling also offers hundreds of free fonts (Google Fonts), which is fantastic.
I'm giving 4 stars because I did have a bit of trouble in that I was creating a work application for a client, and repeated some of the same form field names, and it resulted in a buggy email form that left off so many form fields. So I wish that would be in the instructions before you begin working on the form. HOWEVER!!! The app developers were so quick to examine the form to figure out what the bug was when I brought it to their attention, and they let me know how to fix it quickly. The form performs beautifully now, and looks great! The client is very, very happy with it.
I appreciate when developers respond quickly, are courteous and explain solutions in an easy, digestible way. A+ on the developer communications and quick solutions.
5 stars on the customer service, appearance, and unlimited fields. Would definitely suggest adding in the detail to not repeat form field names. I would give you 4.75 stars if that was an option!
Thank you for the review. Sorry for the trouble you had faced in the past. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.