Hulk Form Builder

The app is wonderful, but it is confusing, baffling, and painful to implement in any but the most simple ways. On the other hand, the on-line help is terrific, once you get past the AI, the role of which seems to be to refer you to articles that tell you what you already knew. I've spent hours and hours, and still cannot get Hulk to transfer data to my Google Sheet.

made my site through a danger/deceptive warning on google chrome - delete asap and stear clear!

We needed a form app for our 6 Shopify stores and I decided to use this. After challenges with linking Policies in an Optin Consent form and spending time with their support team - I discovered that there was a bug in their Source Code editor and communicated that to the support team member (Cristian) who kind of shrugged it off. I have spent a bit on their support trying to figure out the issue. When working with their Paragraph form element and you are using their WYSIWYG editor and switching to Source code and using the full screen editor UI - the form will not save - so beware. I should as for money back - this is one of the more expensive form apps at $15/month. But now I am too invested. We are trying to get 10DLC compliance and have to have disclaimers on all our site form optins.

I hate this app. While editing it suddenly reverts your changes. Even after i pressed saved it removed all my changes after a couple of minutes. If you're further down while editing and scroll up then it reverts your changes. It's impossible to create a form with this app!

how can a form generator cannot send mail to its subscriber, and need to have :specialist to do setup.. this is a scam..

ne marche pas

Unreliable and costly to our business - avoid this app!

This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023.

To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected.

This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate.

A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

Terrible customer attitude — their mail servers stopped delivering form submissions for OVER A WEEK and they never notified customers or kept us abreast of their progress. Completely broke our customer service chain and their own CS people said they should communicate better — yet nobody ever took the time to reach out. This was not the first time their mail servers went down for days. RUN to another form provider!

We've had a great experience for a while with Hulk Forms but recently we keep having days where submissions aren't sent to our email so that we aren't aware that our customers are communicating with us. We've let Hulk Forms know about this issue in the past and they've told us they're working on the issue. However too much time has elapsed on our end to really justify the risk of missing submissions to stick with them since the issue persists.

Very Disappointed - App stopped submitting emails re orders 16/1/25 and when we enquired they said its an issue with them and sparcpost and they are "working on it" thats now almost 2 weeks and still not working and no correspondence from the app devs on the outage - basically they seem to be keeping it quiet. Please check with them before you load the app as basically it doesnt work correctly. We are now moving to another form builder app that does work and keeps their customers updated