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The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing.

The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

We've been using the Form Builder for a few years now without any issues. I updated my theme and was having issues getting the forms to appear. I reached out to support and Ken helped me within just a few minutes. He was professional, understanding and fast.

I know it was a small thing, but Ken's support really made my day. I'd give him six stars if I could. Cheers!

Unreliable and costly to our business - avoid this app!

This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023.

To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected.

This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate.

A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

Exceptional customer support! We use Hulk Form Builders for our quote sheet, and it works flawlessly. It allows you to design a custom sheet with all the essential questions for your customers. The interface is user-friendly, and their customer support is truly outstanding!

Shopify was doing some updates to their Thank You page and Hulk Apps needed to do some work on their end to make sure the update was seamless. I reached out and they immediately helped and got the coding up to speed. Great service and great communication.

Danna was unbelievably helpful today. She spend several hours with me while we fixed my problems with my Shopify account. If she had not been so helpful I don't know what I would have done. Her patience was off the chart. I am a novice at working with Hulk App and Shopify so it was hard for me to get through the process. Without her help I would have been totally lost! I cant say thank you enough to her!

Many of the filled in forms do not show up correctly when emailed. I've noticed many fields are missing or not filled in even if they are set as required. I use Hulk Form Builder on all my websites, but it isn't reliable anymore.

I have had a great experience with Hulkapps using their form builder and I have never had any issues. I submitted a ticket that was purely due to my ignorance and they were very prompt and polite with their response and successfully brought clarity to the situation.

An excellent app; highly customisable, easy to implement and fantastic support for both general help as well as implementation of non-standard features - would highly recommend.

Solid app with a lot of flexibility.
We use it to create a Request for Quote form which needs a lot of input by the customer.
With this app we were able to create a form fit for purpose that looks good and functions as we desire.
Customer service was prompt and professional