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속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.
UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Great app, using right now for refund process and it's really easy and effective. works really fast, great deliverability.
We're thrilled to hear that you're finding our Hulk Form Builder app easy to use and effective for your refund process! Knowing that it's delivering results quickly for you means a lot to us. If there's more we can do for you, please don't hesitate to let us know. We greatly value your feedback and will continue to work hard to meet your expectations.
Best Regards,
The HulkApps Team
This app is great and so are the guys that run support tp help walk you through it. I'm new to all of this and they went in my store and did the changes for me! So quick to respond also which surprised me. Over all great experience with them!
Hello and thanks a lot for the amazing 5-star review! We're thrilled to hear that our Hulk Form Builder app is serving you well and our support team has been able to assist promptly and effectively. It's great to note that you were pleasantly surprised by our swift response times - we always aim to exceed expectations! Please feel free to reach out to us if you have more questions or if there's anything else you'd need assistance with. Your feedback truly drives our continuous improvement. Thanks again and happy selling!
- The HulkApps Team
Great app! and the help section was very fast and helpfull!! I did not understand how to use it very well and they did it for me and show me how to do it for the next time. Thanks very much!
Thank you for your kind words! We're glad to hear that our help section was fast and helpful in assisting you. We understand that it may take some time to get used to new apps so we are glad to have been able to assist! Thanks again!
Just downloaded the app and am using the form for post purchase. It works great and the team there was sooo helpful and even coded it into my email for me!
Thank you for your kind words and for taking the time to write us your wonderful review.
All of our Experience team is on stand-by if you need anything.
The app generator is great! I had a little trouble getting the form embedded, but after a 2 min chat with their support team, it was resolved... and my error! Very easy to use, but if you do have any issues, their team is there with immediate assistance!
We are happy your experience went smoothly! Looking forward to seeing your business grow.
Hulk Form Builder app is easy to use i have added one form its easy to edit and the customer service is very helpful.
thanks you
We're thrilled to hear you're finding the Hulk Form Builder easy to use and edit! Your appreciation for our customer service also means a lot to us. Your feedback definitely puts a smile on our faces. Thank you for the fantastic 5-star rating!
Please don't hesitate to reach out to our team if you need any further assistance. We're here for you!
Best regards,
The HulkApps Team
Highly recommended. Best app we have used on shopify. We required a very specific form and it was incredibly simple to create with more than enough features. Support got back to us within hours. Definitely trying their other apps and themes out.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
The Hulk form builder is very easy and intuitive to use. It creates a super clean looking and very functional form for almost any kind of form you would want, I'm using it for a brand ambassador application and it had every feature I was looking for and more. I needed some assistance with the app integration to my theme so I opened their live chat and within an hour I had told them what I needed help with, they sent clear directions on how to do it myself, offered to do it for me for free, and when I accepted their offer to just do it for me, they had it done within a matter of minutes while being super friendly and professional the entire time! I will be working with them again and recommend it for others as well!
Wow! We are truly honoured by the time and effort you have put into this amazing feedback :) Thank you, we see you and we appreciate you!
We are always aiming to provide such an amazing experience to our merchants and are truly happy we have succeeded this time.
Have an amazing day ahead!
Great support team, app has everything I need to create my form and keep track of subscribers
Hello,
Thanks so much for your 5-star review! We are thrilled to hear that our Hulk Form Builder is meeting all your needs and that you're finding our support team helpful. Your satisfaction is our top priority!
Please don't hesitate to reach out if you need anything further or have suggestions. We continuously strive to improve our app based on valuable inputs like yours.
Best Regards,
The HulkApps Team