리뷰 (1,523)

전체 평점
4.9
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  • 평점의 92%가 별 5개입니다
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  • 평점의 1%가 별 2개입니다
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2023년 1월 3일

The form is glitching when I scroll down or up, only after refreshing the webpage the customer can scroll down again.

Hond Van Gent
벨기에
앱 사용 기간 대략 1년
답글 HulkApps.com개 2023년 1월 13일

Hi there, our dear merchant,

This is Sarah, the app lead for our Hulk Form Builder.

We have reached out to assist you in the best way we can. Let us know please how we can help.

Cheers!

2023년 1월 20일

Can not use custom domains to notify customers after form submissions. It confuses the customer and create distrust on a brand as they will receive it from some hulk formbuilder.com - Talked with support they are useless no solution.

If that is what you are looking for not recommended at all.

Machrus USA
미국
앱 사용 기간 10개월
답글 HulkApps.com개 2023년 1월 21일

Our dear merchant,

This is Sarah, the team lead for our Hulk Form Builder app.
We have reached out to you to solve the issue you have faced while setting up your custom domain within our app, in your Shopify store.

Let us know please whenever you are available, so we can assist you further. Thank you!

2023년 1월 9일

Deleted the app from my store a while ago, but still trying to charge me a subscription. Did not have this problem with any other apps I deleted.

Lucky Branding
미국
앱 사용 기간 9개월
답글 HulkApps.com개 2023년 1월 9일

Please accept our sincere apologies.
We are always striving to provide you with the best possible service and to solve your issue in a timely manner.
We would hate to leave you with a bad experience so we kindly ask you to reach us back, to try and resolve this issue for you asap.
Regards

2019년 6월 7일

An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.

Hipbuster
미국
앱 사용 기간 6개월
답글 HulkApps.com개 2021년 11월 11일

Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.

2021년 2월 22일에 편집됨

Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later*
Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.

Taigen Tanks
미국
앱 사용 기간 6개월
답글 HulkApps.com개 2021년 11월 11일

We really appreciate your feedback!
We are also sorry for the inconvenience this has caused you.
Our manager will be in contact in hopes to amend the issues you were having.

2020년 10월 6일

I needed a simple account registration form to set up customers in Shopify. This looked perfect but wouldn't actually set up customers. I requested support twice and after about 10 days I could see they were testing, but another two weeks later the issue was not resolved and I still have not received any communication from them regarding the problem or a possible solution.
So I found a better app elsewhere.

Cumulus Vineyards Online Store
오스트레일리아
앱 사용 기간 대략 1개월
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having.

Thank you for letting us know about this. Your feedback helps us get better.

2018년 9월 25일

Need a save button on your app. And when I click on an element that is "required" for the form, like a customer's name, that shouldn't mean I'm required to fill out the form to publish it. Glitchy, I guess? Lost 2 forms and wasted hours of my time. Ridiculous.

I will say it was fairly easy to use and had all the elements I needed to build a great registration form, but if you can't save or publish it - what's the point? Hope to see you correct these issues. Disappointed.

Thirteenth Floor
미국
앱 사용 기간 2일
답글 HulkApps.com개 2019년 3월 12일

Please reach out to our team at support@hulkcode.com. Our team will clear your confusion. You can now save your form in Draft while you prepare, and it is mandatory to give your element a name. Empty/unused elements will not let you save your form.

It's better if you allow us to create a form on your behalf. We don't want to waste your time at all.
Thank you

2023년 1월 13일

Asked for a form to be set up, and after a few days of chatting, no forms we set up. Not an easy app to use for complex forms.

GoBike SG
싱가포르
앱 사용 기간 2일
답글 HulkApps.com개 2023년 1월 13일

Hi there our dear merchant,

We have reached out to provide our assistance as soon as possible.

Please let us know how we can help :)

My kindest regards,
Sarah

2018년 5월 8일

After spending almost 2 days to prepare the forms we needed, we saw that the way the forms look on page are so tiny that the customer needs to scroll tens of times to get to the bottom of the form.
We also submitted some forms in order to see if we receive them but none has been shown to be filled or none of them were also sent to our e-mail that we provided in the form setup page.
Total scam. Waste of our precious time. Don't use their products.

Instrainer
미국
앱 사용 기간 2일
답글 HulkApps.com개 2019년 3월 12일

We apologize for causing frustration. It would be better if you let us handle the form on our behalf. Our team of experts will gladly take care of your needs if you choose to use our app again.

Thank you :)

2023년 8월 22일

Elle n'est pas multilingue et impossible à traduire avec une application de traduction tierce, et la version gratuite ne permet pas de modifier les JS avancés, de coup les phrases du backend restent en anglais par défaut.
Et le service clientèle met beaucoup de temps à répondre.

KOOMPLIMENTS
스위스
앱 사용 기간 2일
답글 HulkApps.com개 2023년 12월 4일

Nous sommes vraiment désolés d'apprendre que votre expérience avec Hulk Form Builder n'a pas été à la hauteur de vos attentes. Nous apprécions que vous ayez pris le temps de nous faire part de votre avis. Nous comprenons l'importance de pouvoir utiliser notre application dans plusieurs langues et nous travaillons à résoudre ce problème.

Concernant vos préoccupations à propos du JS avancé et de notre temps de réponse, nous regrettons ces difficultés. Nous sommes engagés à améliorer tous les aspects de notre service et votre feedback est très important pour nous. Nous aimerions l'occasion de rectifier la situation et nous assurer que vous avez une meilleure expérience à l'avenir.

Notre équipe est prête à vous aider et nous vous assurons qu'ils seront en contact avec vous sous peu. Si vous avez plus de détails à partager ou besoin d'aide supplémentaire, n'hésitez pas à nous en faire part.

Cordialement,
L'équipe HulkApps.