Omtaler (1 519)
Raffiner
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Etter vurdering
Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!
Hey! We have helped over 20,000 Shopify store owners get stuff done. We are proud to have you and are always standing by to help. :)
Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.
This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.
Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need help. Our team is here to assist you and we appreciate your trust. We look forward to continuing to work with you and to even upgrading your experience to a five star one :)
Cheers!
I was a bit hasty with my previous review and found a solution to one of the issues I highlighted, and a workaround for the other. Upgraded my review from 3 to 4 stars.
In short, it's great app that is very useful. But because it sets such a high standard in its functionality, the small shortcomings are doubly disappointing.
Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else to get 5-stars from you! :)
it would help a lot and the support is always available so its a good app to add.
Thanks so much for the 4-star rating and for appreciating our support team. We're pleased to know that you find our app helpful. However, we noticed that we didn't quite hit the 5-star mark. Is there anything specific that you might need help with or some feature that we can improve on? Your feedback helps us do our best for users like you.
Best regards,
The HulkApps Team
Best free option to do forms in shopify, but i want to insert picture to form and int not availube for free version
Hello,
Thank you for your 4-star review and for finding our Hulk Form Builder as the best free choice for your Shopify store. We're thrilled to hear this!
However, we understand your concern about wanting to insert pictures into the form and the limitation on the free version. This is valid feedback, and we appreciate you bringing this aspect to our attention.
We are continuously working on improving and adding more functionalities for the benefit of our users. Your feedback plays a key role in this process. Although upgrading to a paid plan would unlock this feature and many others, we will definitely take your concern into account for future updates.
If you have any more suggestions or need assistance with anything else, don't hesitate to reach out to our support team. We value your input greatly and are here to help!
Best regards,
The HulkApps Team
Overall nice and intuitive UI, and easy to use.
One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp.
Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.
Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use.
We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past.
We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.
I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.
UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Used it capture job applications for CVs. It does what it says on the tin with 1 exception: The file uploads are not sent as attachments to the admin email. They are just put as a link. This caused us major confusion because the link if formatted like normal text, no indication to show that it is a link. If you can get past that, then it's fine.
Hi there,
Thank you for your honest feedback. We appreciate your input and are further discussing the options with our dedicated app team.
In case you have any further ideas to improve our app, feel free to visit the app Roadmap section and share them with us, please :) Thank you!
Have an amazing day ahead!