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Die Übersetzung ist wirklich schlecht umgesetzt. Ich hatte das schon mal vor einem Jahr angemerkt aber es ist nichts passiert! Auch die Ladezeiten sind nicht optimal. Für mich aktuell keine optimale Lösung.
Es tut uns wirklich leid zu hören, dass Ihre Erfahrung mit unserer App nicht optimal war, insbesondere im Hinblick auf die Übersetzung und die Ladezeiten. Bei HulkApps nehmen wir Ihre Rückmeldungen sehr ernst. Es ist schade zu hören, dass das Problem, auf das Sie vor einem Jahr hingewiesen haben, noch nicht behoben wurde. Wir entschuldigen uns für diese Unannehmlichkeiten und möchten Sie versichern, dass wir daran arbeiten, dieses Problem so schnell wie möglich zu lösen.
Könnten Sie uns bitte weitere Details oder spezifische Schwierigkeiten, auf die Sie gestoßen sind, mitteilen? Dies würde uns dabei helfen, Ihre Bedenken gezielt anzugehen und unseren Service zu verbessern.
Wir schätzen Ihr Feedback sehr und werden sicherstellen, dass unser Support-Team sich in Kürze mit Ihnen in Verbindung setzt. Nochmals Entschuldigung für Ihre Erfahrungen und danke, dass Sie sich die Zeit genommen haben, uns zu bewerten.
Mit freundlichen Grüßen,
Das HulkApps Team
Best app ever. Support is excellent :) . They respond quickly and easily and solve problems quickly.
Wow, thank you for the best review ever :)
We are happy you found our app to be a useful addition to your Shopify store. Thank you.
Have a great day ahead!
Easy to set up a form.
But not useful at all because you don't receive any submitted forms. And that is not very nice.
Thank you for taking the time to write us your valuable feedback.
Our manager will be contacting you in hopes of amending the issues you were having.
We hope everything works out in the end.
Form Builder is AMAZING! And the customer support from Hulk Apps is absolutely outstanding. Fast and professional response. HIGHLY recommend!
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Great app that does exactly what we need on the free plan. Support was also very responsive and helpful. Would recommend HulkApps!
Thank you so much for your positive feedback and for taking the time to review our app. We are so glad that it is doing exactly what you need and that you found our Customer Experience team to be helpful. We are so happy that you would recommend HulkApps and look forward to seeing you again!
The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.
Thank you for your kinds words.
We are happy everything worked out well.
Please reach out to us about improvements, we are always open to suggestions.
Great Customer Service! App for forms works great. Highly recommend. Very easy to integrate in to your shopify site
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists were able to help you out with getting Form Builder customized and stylized properly. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Form Builder, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
The form is glitching when I scroll down or up, only after refreshing the webpage the customer can scroll down again.
Hi there, our dear merchant,
This is Sarah, the app lead for our Hulk Form Builder.
We have reached out to assist you in the best way we can. Let us know please how we can help.
Cheers!
Best form builder I've ever used. Other form builders took soooo long to load, but hulk form builders are super quick to load! Support is good as well! recommend this app. i use it on 3 of my stores :) Great for if you want full customisation of your forms
Hi there, thank you for the review! We're glad that our customer service team was able to help you promptly! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
It works but for some reason you have to pay to be able to add CSS & JS styling...
Also it's static so if you want someone to list Directors of a business you can't have an "add more" button that loads more textareas, also you can't set a heading of an area of the form, just the main title of the form, so if you have a billing address and a delivery address in your form you have to list "billing address name, delivery address name, etc.." which makes it kinda messy, but it is a bare bones form builder, just don't think you should have to pay $10 a month to style a bare bones form.
Thank you for reaching out to us.
When it comes to small customization we can do it from our side free of charge, deep customization comes with the Pro package of the app.
Our manager will be contacting you in regards to the problem you were having.