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Haris was super helpful! He led me through creating a new "Contact Us" page form and it really saved me alot of time and worry.
Thank you so much for your kind words and great review! We appreciate the feedback and are really pleased to hear that Haris was able to provide such great support. Our mission is to make sure our App helps you save time and worry, and we are thrilled to hear it succeeded!
Honestly a very quick and easy app to use and if you're ever stuck the help chat is fairly quick to respond too. Even with the free version you can still customize the look of your form to make it match and go with any branding you have. Definitely recommended for small businesses!
We appreciate your enthusiastic review! We're thrilled to hear that you found Hulk Form Builder user-friendly and quick! Your experience with our customer support and the customization aspect of our app, even in the free version, are precisely what we aim for. We're glad that we could match up to your business needs.
Your recommendation means a lot to us. Thank you for spreading the word about our app.
Keep using HulkApps and don't hesitate to reach out if you ever need any assistance. Your feedback is important to us.
Best wishes,
The HulkApps Team
Customer service was incredibly friendly and solved my issue quickly. Definitely take note of the free vs. paid plan differences, but overall this is a great option for basic forms!
Hi,
Thank you for recognizing our friendly customer experience-oriented staff :)
We are truly happy you were satisfied with our service and we appreciate your great thoughts about our app. Thank you!
Got stuck with the app, user error. Went on chat, Kenan answered promptly and gave me one of the fasted solutions I've ever experience using chat support, and I have to get in touch with Facebook support for ads management (and they are terrible!) And all this on a Saturday night in the UK, thank you Kenan.
Hi there,
We appreciate you taking a moment of your time to provide us with your feedback and helping us continue offering great service in the future. Kenan's thankful for your kind feedback and please feel free to get in touch again with us.
I just started using the app and so far, Customer Service (CS) is on point. I could not get my form to show on a page and used the Chat feature to reach someone in CS. Eldin responded in less than 2 minutes and was quickly able to help me resolve the issue. That said, my overall rating is 3 stars because some to the features that are offered only as PRO should be included as part of the free account (e.g. saving a form as a draft and payment integration). If I could separate the two, CS would receive 5 stars and the App 3.
Hi there! We have contacted you regarding this in order to amend everything.
-Eldin
This is perfect for our needs at this time, I appreciate the robust functionality of the free version, the app is beautiful and easy to use. Thank you.
Happy to hear our app was able to match your expectations.
Please don't hesitate to let us know if you need any help, our support team will gladly take care of your needs.
Super simple to use and understand. The customer service on any questions is also very easy and friendly. Highly recommend
Thank you for your kind review! We strive to make the user experience easy and intuitive, so it's great to hear that you had a positive experience with our product. We also value the importance of customer experience team and are pleased to hear that your questions were addressed promptly and the response was friendly. We're thrilled that you recommend our Hulk Form Builder app and appreciate your feedback!
Great little App. Even the free plan is enough for most shops. we use this App across our two shopify stores. easy to install and you can be up and running in minutes. Recommend.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
So far very easy to use and custom service support was great even on the free plan! I like that i can make the forms more custom or keep them simple.
Hi there,
Thank you for finding our app and the support we have provided you with great! What a great feedback we received from your end :) Thank you!
Cheers!
Just started using it, but so far so good! Support is very communicative :) We're finally able to have customers submit files through our website!
Thank you for your review! We are thrilled to hear that you are happy with our Hulk Form Builder app so far and that you have been enjoying the customer experience services we offer. We are excited to hear that you are now able to have customers submit files through your website. Please let us know if you need any further assistance. Thank you for choosing our service!