绿巨人表单生成器

绿巨人表单生成器

评论 (1,567)

整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2018年5月25日

Great customer service, great form builder. I love that this allows you to have unlimited form fields, intro before and after the form. I also appreciate that you and customize the look of the form to sort of match your site styling. The styling also offers hundreds of free fonts (Google Fonts), which is fantastic.

I'm giving 4 stars because I did have a bit of trouble in that I was creating a work application for a client, and repeated some of the same form field names, and it resulted in a buggy email form that left off so many form fields. So I wish that would be in the instructions before you begin working on the form. HOWEVER!!! The app developers were so quick to examine the form to figure out what the bug was when I brought it to their attention, and they let me know how to fix it quickly. The form performs beautifully now, and looks great! The client is very, very happy with it.

I appreciate when developers respond quickly, are courteous and explain solutions in an easy, digestible way. A+ on the developer communications and quick solutions.

5 stars on the customer service, appearance, and unlimited fields. Would definitely suggest adding in the detail to not repeat form field names. I would give you 4.75 stars if that was an option!

Kaicoffeehawaii
美国
10天 人在使用应用
HulkApps.com已回复 2019年3月8日

Thank you for the review. Sorry for the trouble you had faced in the past. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

2023年6月14日

Harika bir uygulama,destek ekibi çok ilgili,uygulama kurulumundan sonuna kadar destek oldular,herşey için çok teşekkür ediyorum.

King Küçük Ev Aletleri
土耳其
大约9小时 人在使用应用
HulkApps.com已回复 2023年12月4日

We are delighted to hear that you're pleased with our app and the support our team has provided, and we appreciate your positive feedback. Thank you so much for taking the time to share your experience! Your feedback is what helps us to improve our services each day. If you need any further assistance, please don't hesitate to reach out.

- HulkApps Team

2022年8月30日

I needed help installing my custom form and the support team responded back at all hours of the day + night and fixed it for me. 10/10 - thank you!!!

The Doormat Company
美国
大约9小时 人在使用应用
HulkApps.com已回复 2022年9月1日

Hi,

We are glad our team was so helpful to you! Thank you for your kind words, we appreciate them!

Best regards from the team :)

2023年5月2日

My question was answered in a way that I could solve my problem. They also gave me an option to help me do it, but I was able to do it myself

Tatiana Marques Jewelry
葡萄牙
大约8小时 人在使用应用
HulkApps.com已回复 2023年5月18日

We are so glad that the team was able to help you find a solution to your question! We are happy that you were able to accomplish it on your own, but we are always here to offer assistance with anything. Thank you for the 5 star review and for all the feedback!
Cheers :)

2023年9月12日

It is really good customer service.

Branvine
美国
大约8小时 人在使用应用
HulkApps.com已回复 2023年12月4日

We're thrilled to hear that you had a positive experience with our customer service! Your satisfaction is our top priority so we're always happy to assist you. Thanks so much for the 5-star review and your kind words. It inspires us to work harder and continuously improve our services. Should you need further assistance, don't hesitate to reach out.

Best wishes,
The HulkApps Team

编辑时间:2022年8月10日

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly - it cannot be filtered. Every time one clicks to see an image they are required to re-search for the item they are looking for. Total mess. Would be happy to speak to a developer and let them know my issues - and update my review but for now it's a downgrade.

TheRevivalStylist
美国
9天 人在使用应用
HulkApps.com已回复 2022年8月2日

Thank you for your valuable feedback, our manager has contacted you to possibly amend the issues you are having.

2022年1月18日

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

Imoum
中国
7天 人在使用应用
HulkApps.com已回复 2022年3月29日

Hi there! Thank you for taking the time to write us your valuable feedback.
You can export all of the submitted responses from the dashboard.
Just go to Submitted responses and in the top right corner click Export.

2021年10月21日

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

Raising Royalty Apparel
美国
6天 人在使用应用
HulkApps.com已回复 2021年10月22日

Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again!

2021年11月29日

I've been using Form Builder with File Upload for quite some time and have installed it on a new site. Their support is very responsive and helpful. The app is great.

Phoenix Rope & Cordage
美国
大约6小时 人在使用应用
HulkApps.com已回复 2022年7月25日

Hi team,

We appreciate the time and effort you have invested into leaving us such a nice review. Thank you!

Let us know should you need anything at all, please.

Cheers :)

编辑时间:2023年2月10日

Update 2/10/23:

I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.

The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form.

The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live.

For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand.

With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge.

That said I'm bumping the rating three stars up to four and I would recommend this app!

Original Review:
I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars:

1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails.

2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section.

3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus.

4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find.

The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this.

The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.

Hipsterkid
美国
6天 人在使用应用
HulkApps.com已回复 2023年3月21日

Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!