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the support team is very helpful in Hulkapps, I hope they add new creative apps and keep add customized features
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
Asked for a form to be set up, and after a few days of chatting, no forms we set up. Not an easy app to use for complex forms.
Hi there our dear merchant,
We have reached out to provide our assistance as soon as possible.
Please let us know how we can help :)
My kindest regards,
Sarah
Fantastic form that allows you to upload images, with excellent customer service! Sarah went above, and beyond to help me with a slight issue I was facing that was solved very quickly. Keep up the excellent work! :D
And what a fantastic review we received from your end. Thank you!
We hope to meet your expectations every time you need us.
Have an amazing day!
After spending almost 2 days to prepare the forms we needed, we saw that the way the forms look on page are so tiny that the customer needs to scroll tens of times to get to the bottom of the form.
We also submitted some forms in order to see if we receive them but none has been shown to be filled or none of them were also sent to our e-mail that we provided in the form setup page.
Total scam. Waste of our precious time. Don't use their products.
We apologize for causing frustration. It would be better if you let us handle the form on our behalf. Our team of experts will gladly take care of your needs if you choose to use our app again.
Thank you :)
Customer service is very efficient. I had a problem and it was solved in less than one hour using the chat in the app.
Thank you for your wonderful feedback! We're thrilled to know that our customer service team was able to efficiently resolve your issue. Providing swift and effective support is one of our main priorities here at HulkApps. Receiving positive reviews like yours helps us continue striving for the best user experience.
Do let us know if you need any further assistance. Your feedback guides us in improving our services.
Best Regards,
The HulkApps Team
Hulk apps are the best apps on the app store, they are the simplest to use and are feature packed. They look amazing on our store too. Thanks again, oh i forgot to mention support they are always there within minutes when needed. Thanks again.
Hello, thank you so much for your amazing feedback and the 5-star rating! We're so pleased to hear that you find our apps to be the best on Shopify and that you appreciate their simplicity and features.
It's great to see that they're fitting so well with your store and enhancing its look. Your mention of our support team has truly warmed our hearts. We're always here, ready to assist you whenever you need us.
Your encouraging words drive us to work even harder to maintain our quality of service. Feedback like yours is what helps us keep going and we value it immensely.
Thanks again!
-The HulkApps Team
Elle n'est pas multilingue et impossible à traduire avec une application de traduction tierce, et la version gratuite ne permet pas de modifier les JS avancés, de coup les phrases du backend restent en anglais par défaut.
Et le service clientèle met beaucoup de temps à répondre.
Nous sommes vraiment désolés d'apprendre que votre expérience avec Hulk Form Builder n'a pas été à la hauteur de vos attentes. Nous apprécions que vous ayez pris le temps de nous faire part de votre avis. Nous comprenons l'importance de pouvoir utiliser notre application dans plusieurs langues et nous travaillons à résoudre ce problème.
Concernant vos préoccupations à propos du JS avancé et de notre temps de réponse, nous regrettons ces difficultés. Nous sommes engagés à améliorer tous les aspects de notre service et votre feedback est très important pour nous. Nous aimerions l'occasion de rectifier la situation et nous assurer que vous avez une meilleure expérience à l'avenir.
Notre équipe est prête à vous aider et nous vous assurons qu'ils seront en contact avec vous sous peu. Si vous avez plus de détails à partager ou besoin d'aide supplémentaire, n'hésitez pas à nous en faire part.
Cordialement,
L'équipe HulkApps.
Great app, easy to use, charges reasonable, unlimited upload files, unlimited form subscribe even free plan and fast respond in support!! Highly recommend!!
Hello,
We're absolutely delighted to hear such high praise for our Hulk Form Builder! We strive to make our app user-friendly and affordable, and it's great to know we're hitting the mark for you. Knowing that you value our quick support response and unlimited features, even on our free plan, means a lot to us.
Thank you so much for recommending our app - it truly made our day!
We continually are looking into making improvements and your positive feedback serves as a great validation of our work. Please continue to let us know how we can further enhance your experience with us.
Best regards,
The HulkApps Team
Easy to use, good variety of functions to build a complex form. Help desk is very helpful and responsive.
We're thrilled to hear you've found our Hulk Form Builder straightforward to use and versatile in its functions! Your kind words about our helpdesk warm our hearts too. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Do continue to let us know how we can assist you in your journey. Thanks again for your kind words!
Best wishes,
The HulkApps Team
I struggled a bit to get it set up but I think it was my fault. So far the builder looks sleek and I think will be just what I needed
We're delighted to hear that you're finding the Hulk Form Builder to be a sleek and useful tool. We understand that initial setup can sometimes be a challenge. Please feel free to reach out to our support team whenever you need assistance. We're here to ensure your form building experience is as smooth as possible.
Your feedback is essential to us and helps us continuously improve our app and services. Thanks for taking the time to share your experience!
Best,
The HulkApps Team