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App works fine however they are falsely promoting a free version. You can't save any forms in the free version even though it says "unlimited forms." Just be honest and let people know they have to pay to use the app. There's no sense in promoting a free version if it doesn't exist!
Hi there, thank you for sharing your thoughts, but I would like to clarify ourselves so we can make things right for you.
First of all, we do have a legit free version of the app, where merchants can save unlimited forms, unlimited submissions. Merchants who want to use more advanced features can upgrade their app but even without that, a form can be easily set up in a store. We've not advertised anything which we wouldn't be able to fulfill later. That will affect how we're perceived, and we want to be loved by our merchants for keeping our apps valuable, simple, and affordable (if not free).
Thank you for giving us an opportunity to explain ourselves. We hope you can reconsider the features you see on the free plan and reach out to us if you need any further clarification. Our team will definitely assist you ins setting up your form(s), Also, we offer free installation/setup for all our apps.
Let me know if I can help with anything else.
Our manager will be contacting you in regards to this issue.
Honestly a very quick and easy app to use and if you're ever stuck the help chat is fairly quick to respond too. Even with the free version you can still customize the look of your form to make it match and go with any branding you have. Definitely recommended for small businesses!
We appreciate your enthusiastic review! We're thrilled to hear that you found Hulk Form Builder user-friendly and quick! Your experience with our customer support and the customization aspect of our app, even in the free version, are precisely what we aim for. We're glad that we could match up to your business needs.
Your recommendation means a lot to us. Thank you for spreading the word about our app.
Keep using HulkApps and don't hesitate to reach out if you ever need any assistance. Your feedback is important to us.
Best wishes,
The HulkApps Team
This is a good app - no question. But the pricing is crazy. The shopify app is $10pm here and $10pm there, for $7.90pm its just not worth it. I found a comparable app for $1.99pm (formbuilder) and its awesome!
Thank you for your valuable review. We truly appreciate all the feedback we receive because our brand is built upon it.
We asked our manager to get in touch with you to fix the issues you were having.
This app didn't work. I added the shortcode to the page and it never showed up. not an any page I tried
Hi there, our dear merchant.
We have instantly reached out to you to assist you further and resolve any issues you might have faced.
Thank you!
Customer service was incredibly friendly and solved my issue quickly. Definitely take note of the free vs. paid plan differences, but overall this is a great option for basic forms!
Hi,
Thank you for recognizing our friendly customer experience-oriented staff :)
We are truly happy you were satisfied with our service and we appreciate your great thoughts about our app. Thank you!
Got stuck with the app, user error. Went on chat, Kenan answered promptly and gave me one of the fasted solutions I've ever experience using chat support, and I have to get in touch with Facebook support for ads management (and they are terrible!) And all this on a Saturday night in the UK, thank you Kenan.
Hi there,
We appreciate you taking a moment of your time to provide us with your feedback and helping us continue offering great service in the future. Kenan's thankful for your kind feedback and please feel free to get in touch again with us.
Non funziona! Una volta inserito il codice, sia che lo inserisci in modalitá shortcode o tramite l'app, non accade nulla! 30 minuti per confezionare la form e poi non funziona nulla... tempo perso. Bha
Ciao, ci dispiace che stai riscontrando problemi con la nostra app Hulk Form Builder. Comprendiamo la tua frustrazione e ci scusiamo per il tuo tempo sprecato. Vogliamo risolvere questo problema il prima possibile. Ti incoraggiamo a raggiungere il nostro team di supporto se non lo hai già fatto. Rassicuriamo che il nostro team ti contatterà presto. Il tuo feedback è molto apprezzato ed è fondamentale per migliorare i nostri servizi. Grazie per la tua pazienza.
Cordiali saluti,
Il team HulkApps.
This is perfect for our needs at this time, I appreciate the robust functionality of the free version, the app is beautiful and easy to use. Thank you.
Happy to hear our app was able to match your expectations.
Please don't hesitate to let us know if you need any help, our support team will gladly take care of your needs.
Super simple to use and understand. The customer service on any questions is also very easy and friendly. Highly recommend
Thank you for your kind review! We strive to make the user experience easy and intuitive, so it's great to hear that you had a positive experience with our product. We also value the importance of customer experience team and are pleased to hear that your questions were addressed promptly and the response was friendly. We're thrilled that you recommend our Hulk Form Builder app and appreciate your feedback!
Great little App. Even the free plan is enough for most shops. we use this App across our two shopify stores. easy to install and you can be up and running in minutes. Recommend.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!