At first, I was unable to get my stripe payment system working on my form. For some reason, the contact customer support form was not working which made it frustrating on my end. The team was able to get back to me and resolve my issue in a timely manner. I appreciate all the help from the team and the form is now working smoothly. Sorry, for the poor review at first. Everything on the app works as advertised and their customer support team was there to help me when I needed it.
Hi there, thank you for your review!
Please accept our sincere apologies, I will create a ticket manually from our side so we can proceed to help you with the issue you are facing.
Check your inbox for an email we have sent you.
I am using this app and it works perfectly. I am very happy with it and with fast communication if I need any help. Highly recommended.
Thank you for your kind recommendations :) We are pleased to hear we have assisted you and your store with the service we have provided, as well as the app features.
All the best!
Great customer service and very user friendly! I got confused with the installation steps and they pointed me in the right direction to solve the problem. My client is happy, so I am happy!
And a great review left by our dear merchant! Thank you. :)
We appreciate the happiness and look forward to assisting you and your client further.
Best wishes from the team,
I was having trouble embeding some HTML codes onto my shopify store and Khushbu from Form Builder was quick to thoroughly help me. Fast and easy customer service! 10 stars! Thank you!
We are so humbled by your kind words. Khushbu is one of our quickest Customer Experience Agents for sure!
Should you need anything else from our end, let us know, please.
We just started using this form builder and it's been great so far! We ran into a small issue with set-up and their help desk got back to us quickly and perfectly addressed the problem!
We are happy you found our app useful and our support team helpful. We are truly happy we have met your requirements! Thank you!
Create a trade in forum for customers to trade in used equipment towards new equipment. I had an issue due to user error and customer service helped me work it out quickly and clearly.
Let us know should you ever need any additional help, we will be more than happy to assist you!
Thank you :)
I've been using Form Builder with File Upload for quite some time and have installed it on a new site. Their support is very responsive and helpful. The app is great.
We appreciate the time and effort you have invested into leaving us such a nice review. Thank you!
Let us know should you need anything at all, please.
Application très moderne et facile à utiliser. J'aime beaucoup la formule Recapchat à la fin du formulaire! Sanjay m'a assisté afin d'intégrer une page contact sur ma boutique en ligne!
Thank you for such kind words! We are truly pleased you found our app to be useful and our quick agent Sanjay helpful as he is truly helpful and quick with his responses.
Thank you! Kindest regards :)
Nice support, quickly answer. App works correctly for me. Easy customization and setup. Congratulations!!!
We always aim to keep our app as easy to use as possible, but also with various customization options for our merchants to use.
Thank you for your amazing feedback.
Kindest regards from the team :)
Works well and is easy to set up. Allows image upload for your form. Excellent customer support as well. Recommend it for all stores!
Thank you for your recommendations, we appreciate them a lot!
Kindest regards :)