Cumulus Vineyards Online Store
I needed a simple account registration form to set up customers in Shopify. This looked perfect but wouldn't actually set up customers. I requested support twice and after about 10 days I could see they were testing, but another two weeks later the issue was not resolved and I still have not received any communication from them regarding the problem or a possible solution.
So I found a better app elsewhere.
INTO THE BEARD
I checked today the app dashboard.
More than 50 requests that I did not received in my email inbox !!!!! How come ?
I did receive maybe 1 out 10/15 contact form email from the app...
Smart Pressed Juice
App stopped working. Can no longer access any of our webforms. Tried going in today and it is loading super slow (keep in mind no other app is performing like this). All I see is an icon of a man with a jet pack (guessing their loading icon) but I cannot access any of the webforms. Its as if we are locked out.
I liked how the app worked and functioned but if I cannot access the app or my webforms its pointless for me. I did not enjoy that I could not access my webforms, that was a disappointment......
An absolutely unhelpful and unprofessional team! Since I didn’t find the app worthy, I asked the HulkApp team to provide me with instructions to remove the app and the residual codes from my store. In return they asked to me give FULL ACCESS of my store, including customers, orders, dashboard and everything else. When I asked for the reason, they disappeared. On again raising this up, they refused to send me the steps to remove the app and insisted on giving FULL STORE ACCESS. Been a week since my request but there seems to be no solution and now they have literally vanished with no email/communication.
On The Rugs
Easy to set up a form.
But not useful at all because you don't receive any submitted forms. And that is not very nice.
Hey, I’m sure we can help you align the text in your form. Could you please contact our support team on support@hulkcode
Belle Donne Clothing & Accessories
Listed and promoted as a free app. Once Downloaded they ask for you to upgrade to complete the form. Crappy Crappy stuff guys. we are tired of fake sale and advertising pitches WHERE ARE THE HONEST BUSINESS NOW DAYS!
We're sorry if you felt that way. Our intention is always to give merchants all possible customization options (some are free to use, some requires upgrading).
You can check our Plans page within the app for complete details about what each plan has to offer.
Let us know if you're still not clear. Our team will gladly help you in setting your form. Thank you :)
Need a save button on your app. And when I click on an element that is "required" for the form, like a customer's name, that shouldn't mean I'm required to fill out the form to publish it. Glitchy, I guess? Lost 2 forms and wasted hours of my time. Ridiculous.
I will say it was fairly easy to use and had all the elements I needed to build a great registration form, but if you can't save or publish it - what's the point? Hope to see you correct these issues. Disappointed.
Please reach out to our team on firstname.lastname@example.org. Our team will clear your confusion. You can now save your form in Draft while you prepare, and its mandatory to give your element a name. Empty/unused elements will not let you save your form.
It's better if you allow us to create a form on your behalf. We don't wish to waste your time at all.
Don't waste your time. This app is glitchy at best and horrific at worst. It doesn't work at all the way you envision. They need some better engineers.
We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations. :)
After spending almost 2 days to prepare the forms we needed, we saw that the way the forms look on page are so tiny that the customer needs to scroll tens of times to get to the bottom of the form.
We also submitted some forms in order to see if we receive them but none has been shown to be filled or none of them were also sent to our e-mail that we provided in the form setup page.
Total scam. Waste of our precious time. Don't use their products.
We apologize for causing frustration. It would be better if you let us handle the form on our behalf. Our team of experts will gladly take care of your needs if you choose to use our app again.
Thank you :)
Jackson Pottery 2017
I spent 5 hours editing a form. I discovered a few things.
1. This is NOT an order form, it is a survey builder.
2. One wrong move and you have massive amounts of not-user-friendly editing. Lots and lots and lots of scrolling and copying and pasting to edit your mistake.
3. Little to no tutorial on how to create a form.
4. When the form is put in your shop, it is a tiny little space, and there is no amount of advanced CSS to make it bigger.
I will be going back to my original idea of making a pdf and having my customers use that method.
Hey there, just want to inform you that most of your above complaints have been rectified. We would love to have to back and this time, we would want to help you create the for you desire.
Just reach out to us on email@example.com, our team will take care if the rest.