I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

Pretty good app, not the most user friendly...like it closes the form every time you save? But I can attest that their customer service is top shelf. Fast response and very helpful. Can reccommend.

I had an issue (my own fault) that I submitted a ticket for and received quick and helpful service to get me back up and running. Thanks!

Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.

Your team developed our primary form with about 30 questions and uploads for our application. Suggestions for improvement; A) After selecting a file for 'upload' display the name of the file selected, last updated date/time, file size; B) In the xlsx stored at HulkCode after SUBMIT, add a column for Form Start date/time; and change last column name to Form Submit End and store the date/time rather than just the date; C) allow short column naming by your customers in this xlsx rather than text of the question as the column header; D) Because data submitted is NOT password protected on your server allow DIRECT EMAIL to attach all data directly to destination email address to avoid accidental discovery of PII, HIPAA, GDPR protected data that could be in any SUBMITted file and result in significant financial penalties to your customers and Hulk Code. Your development team is to be commended for their talent in completing this task.

www.mysqlservertuning.com

Hulk apps was very easy to use. The tech support was extremely fast in responding and very knowledgeable. Recommended.

Overall nice and intuitive UI, and easy to use.

One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp.

Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.

This app made it extremely easy for me to build a custom product request form, which I am excited to feature on my website. I love how many options the free version has. My only criticism is that I didn't like how I couldn't Save As Draft on the free version. Other than that, I love this app!

Simple and easy-to-configure form builder (far better than Shopify's built-in form builder), but advanced changes require a working knowledge of JQuery/CSS. Support is helpful and friendly but not always terribly timely. The perils of a small operation. Still, I would recommend the app.

Hulk Apps makes some great FREE apps. This form builder works nicely for my purpose. I like that it uses googles recaptcha, file uploads, and many other field types to create any type of form you wish. If I had to be picky Id like to see forms load a touch quicker besides that it great :)

Update: it's still a good app however disappointed they didn't notify me of changes of adding paid premium features that once was free. Eg notifications sent to email when customers submit form. I missed 3 sales because of it so roughly $400 down and making my support look terrible.

If you're willing to check app daily for form submissions then its still a good free app. I understand devs deserve to get paid for their work, but please next time give us a heads up so doesn't hurt users accustomed to previous versions of FREE features.