Hulk formbygger med fil upload

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing.

The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

We've run this app for 4 years, very happy with it. Also, really pleased with the prompt attention from the support team when I had a query. Thank you, happy to give 5 stars.

We've been using the Form Builder for a few years now without any issues. I updated my theme and was having issues getting the forms to appear. I reached out to support and Ken helped me within just a few minutes. He was professional, understanding and fast.

I know it was a small thing, but Ken's support really made my day. I'd give him six stars if I could. Cheers!

Unreliable and costly to our business - avoid this app!

This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023.

To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected.

This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate.

A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

They have an amazing customer service team who really understands their product capabilities. They also are great at customizing the products as well. Shout out to the amazing tech team Tarik, Alisa, Eman, and Danko for bringing my vision to life with their outstanding work, especially as I migrated to Shopify. This tech team made this transition for me easier. This company even made sure that all my form submissions were currently integrated to my email marketing service provider and they made sure that the customized form was working by doing the testing for me. I highly recommend this app.