Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
9. August 2023

I have to admit, when I first installed this app I was ready to throw my screen against the wall. Then Emma, a true guardian angel, messaged me on instant chat & SHE WAS INCREDIBLE. The fact that Emma was there, in real time, patiently explaining what to do, and then taking it a step further and getting a developer involved to help with styling my form to better suit my website. This customer service, so incredible, patient, supporting, knowledgable and THERE WHEN I NEEDED THEM, was worth far more than the monthly fee alone. Customer service like this is so rare, and it's really hard to teach to people, however, Emma has this natural talent and Globo are really lucky to have her. It truly made the Globo Contact Form Builder much more appealing, and if there are issues down the track, I'm extremely confident about 2 vital things; Globo will help efficiently and patiently, and 2. Code and apps and forms can be improved, however, customer service like what I experienced today with Emma cannot possibly be upgraded. Thank you Emma and the team for all you did.....

My Store
Australien
3 monate mit der App
24. Juli 2023

Great!I really like their technical team, they solve the problem very quickly. Then the code structure of their form is written very well, and I can customize the appearance by myself, which fits my ability very well.

Pandrodressy
Vereinigte Staaten
9 monate mit der App
26. Oktober 2023

It's a easy app to use in your site. I really recommend everybody to use. And the support is awesome!

ADA Collection Wholesale
Vereinigte Staaten
Mehr als ein jahr mit der App
1. November 2023

The chat support with Emma was superb!

I needed help with some minor tweaks and everything was taken care of in about.
I've used the app for about a week everything has been working great. I was going to use the default shopify contact form but i just cant trust the support from shopify for individual apps. This company has the support when you need it!

Niche Inc
Vereinigte Staaten
5 tage mit der App
9. August 2023

I started using this app after switching from Qikify and I am so much more satisfied with not only the customization abilities for the forms themselves, but the customer service is amazing! Qikify would always gaslight me into saying my customers weren't filling out their forms correctly or that my account had no issues. But Globo has been quickly solving any problems that arise, helping me setup and customize my forms to better fit my business, and have been super understanding of any questions I ask them.
Also, the contact forms' designs are super easy and user-friendly for my customers. My favorite feature is the calendar where I can block dates off depending on whether I am available or unavailable on specific days. That feature alone has been a game changer for my business.
I hope the positivity continues because I can definitely see myself using this app for many years to come! :)

Creepy Sweets
Vereinigte Staaten
28 tage mit der App
21. September 2023

Our company is Optimal Essentials and I'm having problems with setting up an autoresponder email with the merge tags, I asked Emma their tech support and she responded with the right answers. quick and simple to understand.

Optimal Essentials
Australien
Etwa 2 jahre mit der App
30. August 2023

I barely touched the App but I can already tell you the Support is amazing... Had a problem, granted them access and 30 minutes later everything works like a charm :)

Biomed srl - Official
Italien
8 monate mit der App
6. September 2023

It's great that there is a free version. You can adjust the form in content but also in appearance. I am still setting up my shop, therefore I can't say much about using the app in real. For now, I am happy. You even get helpful support by the app team, also for free. Not much to complain about so far.

One-off PARADISE
Deutschland
2 monate mit der App
25. Mai 2023

The support team was so fast and efficient. They were also very friendly and so easy to work with. Thank you for getting our issue resolved so quickly.

Nutricost Wholesale
Vereinigte Staaten
Fast 2 jahre mit der App
12. Juli 2023

Great Support. Had some customizations and some minor integration errors - was handled within a couple of hours and works perfectly now. Great support team, helps with everything you need! Thanks

Jaeger Fishing
Schweiz
10 monate mit der App