Avis (1 918)
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I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct.
My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago.
My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself.
RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue.....
They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback.....
Im now going to change to another APP and they will no longer recieve my money for this APP.
This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up
couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star
We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.
Wow! I've been wasting all this money on google ads, with the conversion at this site: https://patriotsunitedshop.com/pages/do-you-own-a-small-business
But no more "conversions" are actually filling out the form. BECAUSE where the form is, it says this: {formbuilder:49239}
ie. NO FORM!!!
hi, we have a problem, when we exporting data more than 15 numbers, there is a mistakes, for example we submit 12345678912341234, when we export, it changes to 12345678912341200, the last two digitals is changed to 00, How to solve this problem? it leads to a very bad customer experience! please help solve the problem, thank you!
Hello,
Thank you so much for your feedback.
Our team is fixing the issue right now.
We are also trying to reach out you via email. Please response if you received our email.
Thank you,
Helen
Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.
This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.
I am extremely shock and angry that this app do not pass user's messages to our email address. That's ridiculous! We will never find out we received so many messages untill we login this app, it suppose to forward these messages to our email so that we can reply!!! Unbelieveable!!! We missed our customers messages!!
Users can't submit forms. We tried a test submission and it doesn't submit for some reason. Horrible App.