Powerful Contact Form Builder

Quietly broke the integration that sent form submissions to our gmail & no response from their support in 72 hours.

I wouldn't recommend to anyone

Buggy, the shopify flows integration sometimes works, sometimes it doesn't. Lately, it takes so long to contact customer service.

absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.

I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.

As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned.

Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues.

For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable.

Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent.

In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.

Worst app worst customer service. In US it is morning time the support says it is evening if the support is in indian time then still it is 7Pm which isnt late.

Conditional display stopped working for no reason

I know it was my fault for not canceling the trial, but I wasn't satisfied with the features and I regret signing up.