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I have to admit, when I first installed this app I was ready to throw my screen against the wall. Then Emma, a true guardian angel, messaged me on instant chat & SHE WAS INCREDIBLE. The fact that Emma was there, in real time, patiently explaining what to do, and then taking it a step further and getting a developer involved to help with styling my form to better suit my website. This customer service, so incredible, patient, supporting, knowledgable and THERE WHEN I NEEDED THEM, was worth far more than the monthly fee alone. Customer service like this is so rare, and it's really hard to teach to people, however, Emma has this natural talent and Globo are really lucky to have her. It truly made the Globo Contact Form Builder much more appealing, and if there are issues down the track, I'm extremely confident about 2 vital things; Globo will help efficiently and patiently, and 2. Code and apps and forms can be improved, however, customer service like what I experienced today with Emma cannot possibly be upgraded. Thank you Emma and the team for all you did.....
The app has all the functionality I need and the support team is very responsive and helpful. Highly recommended,
What an amazing form plug in and customer service was TOP NOTCH!!! Emma fixed everything for me and stayed in the chat until everything was set up! I highly recommend it!
Really liked this app. Easy to use and modify. The support team was prompt in answering some initial questions. Highly recommend.
I like it so far! Easy to install and craft a unique form. Suits our needs perfectly. I even see opportunities for further use.
設定方法は直感的で分かりやすいです。反映時に表示が上手くいかなくなってしまったのですが、その際のサポートも迅速かつ丁寧でとても助かりました。
These forms have proven to be highly effective in fulfilling our specific operational requirements. They have played a pivotal role in streamlining our returns and replacement procedures. The exceptional level of customer service accompanying this product further enhances its value. The inclusion of a chat support feature is a significant advantage, providing invaluable assistance. Undoubtedly, this form builder application stands out as the premier choice on Shopify and represents an excellent return on investment.
Because it's easy to understand and customize
I use it in multiple stores.
It would be even better if you could add the class name to the form.
Customer support was quick and polite, which was very helpful.
It is an app that I want to use forever.
All I want to say is: Great service!
They resolved a particular issue with care.
Thank you very much, guys!
Great app and the support team is a 10+, the answered swiftly and helped me implement a special requested feature. Keep it up!