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Prompt answers and perfect customer service! The form creation functions are very good and we are able to build complex forms.
I have tried multiple survey form app and Powerful Contact Form seems to be the best & easiest to use. To publish the form on a page, simply paste the form code on a new Shopify page. Love it.
I've been using the free version for quite a long time. It's really great and very customizable. I needed help after my theme update and Emma from the support team was very helpful and she got back to me immediately. There are many other apps from Globo and they all are very good and the support team is always quick and helpful.
The app is working well, and I got a good support as well! I had a small issue that I could not save the change I made, so I contacted the support, and they responded pretty quickly. Ultimately, I just needed to update the app, but I just couldn't figure it out how to do it. They sent me screenshots, videos, and reference pages so that I can fix the issue. Even though I'm using the free plan, the support is stellar!
Very happy to use the app, it's vital for our conversions. Quick and very helpful support. Emma solved the problem instantly.
Their dev support is amazing! Always ready to help and exceed our expectations. Thank you for always helping our store!
It was pretty easy to navigate through set up and to imbed in our Shopify store. I would recommend to anyone.
I give a 6 stars to team support and EMMA's coordination, for reactivity less than 24h average. Very good app and easy to configure. I use many apps that needs to be tuned, well done with GLOBO support. I use successfully 6 apps from GLOBO supplier.
We have been using the app on two different stores for over 3 years now. It's really simple and effective and does exactly what we need it to. Anytime we have run into an issue the Support Team (special mention for Emma!) have been brilliant and resolved it really quickly. Really recommend.
I love this app. It allows me to collect all the inform I need from my customers. I love that it keeps track of all your submissions