Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless Shopify integration. It's praised for enabling tailored contact forms and emails, enhancing customer interaction. Merchants value its data management and analytics features for improving engagement strategies. The standout feature is the swift, professional customer support available for live chat. Many merchants appreciate the free version and its easy setup. It's recommended for its reliable performance and effective problem-solving capabilities.

March 11, 2024

The automatic email sending stopped working for us. We need to figure out a new form.

CRUZ LABEL
United States
November 29, 2023

No documentation and wildly unresponsive customer service.

Saber & Stone Wholesale Custom Caps
United States
2 days using the app
July 3, 2023

terrible for custom forms. feels like a scam. options all bad. looks like this app just has a ton of fake positive reviews.

Steen Rip
United States
21 minutes using the app
January 30, 2020

After two months the app disappear from the store and it gives page 404 .. shame on them ... our store is for business not for people to tryout apps

Seattle Engraving Center
United States
Over 3 years using the app
Edited October 15, 2023

This app used to be great but has recently stopped displaying on my website.

MeCo Macrame
Australia
Over 3 years using the app
Edited January 18, 2021

The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!

Uncle Seiko
United States
Almost 2 years using the app
Edited October 20, 2019

I installed the app for our website but the spacing for the template was all off- been waiting more than 24 hours for help. Will update review if they can help resolve the issue because setting the app up for the form was definitely four stars.

Aloha Taps
United States
Over 1 year using the app
PowerfulForm.com replied October 21, 2019

I'm sorry for your experience. We was not available in the weekend. Our support has been trying to contact to you via your email.
We are looking forward to hearing from you.

March 11, 2021

This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up

Castaway Fabrications
United States
About 1 year using the app
December 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Sweet Bites Ltd
Hong Kong SAR
About 1 year using the app
Edited July 22, 2020

hi, we have a problem, when we exporting data more than 15 numbers, there is a mistakes, for example we submit 12345678912341234, when we export, it changes to 12345678912341200, the last two digitals is changed to 00, How to solve this problem? it leads to a very bad customer experience! please help solve the problem, thank you!

Humixx
China
11 months using the app
PowerfulForm.com replied July 22, 2020

Hello,

Thank you so much for your feedback.
Our team is fixing the issue right now.
We are also trying to reach out you via email. Please response if you received our email.

Thank you,
Helen