Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

March 20, 2024

Emma in support was fantastic!

Rookwood Pottery
United States
Over 3 years using the app
January 17, 2024

Form was easy to build and turned out exactly like I wanted it. I needed assistance from a rep to enable it on my store but she was friendly and quick so it worked out just fine.

Earls Gurls Fundraising
United States
About 2 hours using the app
October 8, 2023

Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.

SEYVUM
China
About 2 years using the app
December 14, 2023

So far so good. Still, getting to grips with the app and its full functionality.

Positive Purchasing Ltd
United Kingdom
8 days using the app
October 18, 2023

in terms of customer service, 5 stars, in terms of app user experience, it has some stuff that could be better. The design part of the form is not very customizable, other than that it's great

SciaticaBelt
India
4 months using the app
February 21, 2024

英語ができないため翻訳機能を使いながらの編集や問い合わせとなりますが、今のところ問題無く行えています。
突然問い合わせのメール転送ができなくなるエラーがこれまでに何度が生じているので少し不安は残りますが、迅速かつ親切なサポートのおかげですぐに改善されたので、今後も使用したいと思います。

CORRECT Official Online Store
Japan
Over 1 year using the app
November 9, 2023

The support team response very fast! They are very helpful, I am very appreciated.
But the app translation (Japanese) is quite poor , makes confusion, so I change it to English. I hope the translation get better.

CÉNON
Japan
28 days using the app
March 28, 2024

英語なので設定に手間取りましたが、簡単にフォームの作成ができるので良いと思います。

ジャカディ公式オンラインストア
Japan
5 months using the app
November 15, 2023

The support team was very helpful! Recomend!

AquaTeq
Sweden
Over 1 year using the app
September 6, 2023

Great app to build forms, easy to use and their customer support is perfect. Highly recommend

Zani Africa
South Africa
5 months using the app