Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

January 16, 2024

I've been using this app for some time now, and the standout feature for me is the impeccable user support provided by the vendor. I've had a question or need assistance; their support team has been quick to respond and incredibly helpful, even though we are currently on their free plan.

The app itself is well-designed and integrates seamlessly with Shopify. It provides what we need, as well as "good-to-have" features.

What sets this app apart is the attention to user experience and the commitment to resolving any issues promptly. It's reassuring to know that a responsive support team is behind the scenes, ready to assist whenever needed.

If you're looking for a reliable app with excellent user support, I highly recommend trying this one.

omakase
Japan
10 months using the app
April 11, 2024

The app works great! The service is really nice, problems are being solved immediately, I am really satisfied with the help and app.

CEMS
Netherlands
About 3 years using the app
February 27, 2024

We had an issue with not receiving email submissions. The team was able to respond and resolve the issue within 5-10mins. Efficient & friendly service

Red Dot Jewels
United Kingdom
Almost 2 years using the app
January 18, 2024

Easy to set up forms. Great customer service when you need it. Love the availability to chat rather than wait for an email response.

Salty Mermaid Swim
United States
Almost 4 years using the app
March 28, 2024

Support Team was super helpful and was able to resolve my issue very quickly. They are definitely a well put together and dedicated team!

UFS Pharmacies
Australia
3 months using the app
January 17, 2024

This app is awesome! Not only is it easy to use, it also integrates with multiple other services making data sharing and trigging workflows seamless. The customer support is outstanding, Emma is so quick to reply and get any issue sorted swiftly. Highly recommend.

The House of Golf
Australia
About 1 year using the app
January 13, 2024

This app works really well. We've been using it for years with no issues and one day there was a problem with my email rejecting the form notifications. I contacted support and they responded immediately and fixed the issue. Highly recommended!

Coleen & Company
United States
Over 3 years using the app
February 28, 2024

This is a really easy to use form builder. The support is top-notch! They respond quickly and work to fix any issues you may have. I would highly recommend.

ProLectric, LLC
United States
8 months using the app
March 24, 2024

Pretty easy to set up. It didn't work initially but even at midnight my time I had someone (Emma) on within 30 seconds to fix my form. She was super nice and fixed it astonishingly fast.

Morton Motoworks
United States
About 1 month using the app
March 5, 2024

This app is awesome! Customer support is a standout, Emma is so quick to reply and get any issue sorted swiftly. Highly recommend.

eXtremeRate Retail
China
Almost 2 years using the app