Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

Edited September 16, 2020

Thanks for your team helping so much,
it was resolved very very quickly,i like the contact form

YADEA Germany
Germany
Almost 3 years using the app
June 22, 2018

We use Powerful Form Builder since few months in our website and that allow us to build really personalized form that we need. The support team answer quickly in case of question or problem. We really recommend that plugin for your website.

Magna Lifting
Canada
Almost 3 years using the app
September 18, 2020

This is an amazing app. Does exactly what I needed it to do, plus more that ended up helping me even more. They're support is prompt and helpful. Cannot recommend this app enough!

Alicja Confections
Canada
Almost 3 years using the app
March 10, 2023

Speedy reply when I reached out for support, I couldn't be more satisfied with the willingness to help out!

ENO
United States
Almost 3 years using the app
Edited November 15, 2021

This is the best free contact form without a doubt. Fairly customisable and looks great. Would definitely recommend. Update: App has been and still works very well. Was able to remove the logo free of charge by simply emailing support. I am very happy with my experience. :)

RugStop
United Kingdom
Almost 3 years using the app
August 19, 2020

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Weege Music
United States
Almost 3 years using the app
August 15, 2020

We are using form builder for our main, on line employment form. It is very easy to use...and, when I have a question, the support is great! Thank you!

GUFD
United States
Almost 3 years using the app
August 13, 2021

This app does exactly what we want. We can customise the form to have the fields we want. They are multiple options to choose from. We can also customise both the customer and admin email. The customer service is fast and friendly and get any issues solved quickly.

Textile Technologies Europe Ltd
United Kingdom
Almost 3 years using the app
November 14, 2020

I got this app to create a form for custom orders. I love the layout and hopefully it will work as expected once I start getting orders. It was a little difficult to link to my website but their support team was awesome. Sarah was quick to get back to me with a solution and even followed up to make sure everything was running smoothly. I would definitely recommend this app to anyone needing to create the form. Oh and I was able to do all of this using their free plan. If it works as expected, I will be upgrading to the paid plan so I can remove the branding. Not a deal breaker but I'd be willing to pay for that just to give my site a more professional look.

Coco's Little Creations
United States
Almost 3 years using the app
November 12, 2020

I am using the free plan but requested a change to be able to send email as another address as I use an Alias on my Google mail. The change was done almost immediately by the developer. Fantastic support!

In Stitches Soft Furnishings
Australia
Over 2 years using the app