Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

March 11, 2024

The automatic email sending stopped working for us. We need to figure out a new form.

CRUZ LABEL
United States
Over 2 years using the app
November 29, 2023

No documentation and wildly unresponsive customer service.

Saber & Stone Wholesale Custom Caps
United States
2 days using the app
July 3, 2023

terrible for custom forms. feels like a scam. options all bad. looks like this app just has a ton of fake positive reviews.

Steen Rip
United States
21 minutes using the app
Edited October 15, 2023

This app used to be great but has recently stopped displaying on my website.

MeCo Macrame
Australia
Over 3 years using the app
January 30, 2020

After two months the app disappear from the store and it gives page 404 .. shame on them ... our store is for business not for people to tryout apps

Seattle Engraving Center
United States
Over 2 years using the app
Edited January 18, 2021

The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!

Uncle Seiko
United States
Almost 2 years using the app
Edited October 20, 2019

I installed the app for our website but the spacing for the template was all off- been waiting more than 24 hours for help. Will update review if they can help resolve the issue because setting the app up for the form was definitely four stars.

Aloha Taps
United States
Over 1 year using the app
PowerfulForm.com replied October 21, 2019

I'm sorry for your experience. We was not available in the weekend. Our support has been trying to contact to you via your email.
We are looking forward to hearing from you.

March 11, 2021

This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up

Castaway Fabrications
United States
About 1 year using the app
December 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Sweet Bites Ltd
Hong Kong SAR
About 1 year using the app
February 23, 2022

We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.

SkillsPortal.sg
Singapore
10 months using the app