Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

January 12, 2024

O app ele é bem bom eu gostei dele, bem facil de deixar do jeito que eu quero, facil para mim e facil para os meus clientes, o plano gratis consegue suprir uma necesidade inicial com suas funcionalidades, mas quem já quer subir o niver só ir para o plano pago e vida que segue, só tenho a agradecer :)

My Store
Colombia
2 months using the app
May 9, 2023

Paid subscription.

However the form randomly does not load. Some sort of bug, no resolution or replies or updates.

not advisable for business sites, to get customers enquiries.

Apnea42 Freediving
Singapore
8 months using the app
February 23, 2021

Good app. just wished there was a way to get notifications when someone submits the form. Had to click on the app to see that things were being submitted after a few months,

Resin & More Boxes
United States
Almost 3 years using the app
Edited December 30, 2020

works well. i wish you didn't have to fill out the form every time you want to go to next page while testing. You should have an option to disable the required input while moving through pages and editing based on content alone. Once thats done, i should be able to turn on required input and test fully as a user. Probably the only reason i would switch soon.

Totality Skincare
United States
Over 2 years using the app
June 4, 2020

great app, free, easy to set up. i have ccreate and publiched my first form in more and less 20 min. chapeaux

valentina rio
Italy
Almost 2 years using the app
December 10, 2020

Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.

NEON FACTORY
Hong Kong SAR
Over 1 year using the app
March 16, 2021

Yes, it makes forms. But they lack any reasonable kind of graphic design. A beautiful website would be handicapped by the lack of layout and weak graphics offered by Form Builder.

Island Bazaar Ukes
United States
Over 1 year using the app
November 28, 2020

Seems like an Ok app but I've got checkboxes on my form (mainly for documenting user consent) and the checks don't appear when the user clicks. A little disappointed.

Alchemist of Avalon Soapery
United States
12 months using the app
Edited May 3, 2020

I am using this app to create a form to be filled out by customers requesting a recall on caps on our product for replacement.

Wyndmere Naturals
United States
11 months using the app
December 29, 2021

I use this app to help me with warranty submission, submission for new dealers and vehicle registration forms. For my customers it is very easy submitting forms that's way the three stars but for me and my team it is very hard as we can't follow up. When I login to the app and head to the submission area we can only see the last three forms. Also it will be very helpful if we can somehow tick or fulfil the submission forms as it will save us time.

Electromotion Australia
Australia
9 months using the app