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It is not good at all because they didn't notify the exact time when they decide to charge. They just suspend our permission suddenly. Terrible!
Hello Gemrocky,
We are really sorry for the inconvenience caused to you. For the same listening to your feedback we have launched one new free plan for SMEs businesses.
Looking forward to your feedback.
Thanks,
MyAppGurus Team
I have had some great parts of this app and some frustrating parts, but the people who work for the app were able to fix my issues. For this, I’m giving this app 5 stars again. They were able to fix the initial horrendous look for the responses and now the responses look great.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
Very nice service. They even helped me in customization of form with providing the HTML and CSS code
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
Fantastic support team! They were quick to respond to all my questions and helped with every request I had. The level of support I received was top-notch. The forms are also super easy to set up, making for a positive experience. Highly recommend!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
This app is easy too use. When i have a problem, customer service is there always to help me.
I recommend this app!
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
Easy app and top support
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
This app is very helpful, easy to use and customer support is very supportive.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
Easy Installation, responsive and helpful support team - Thanks for such a valuable app!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
I don't get what the hype is... upon setting up the forms I encountered so many difficulties -
1. all of my answered checkboxes are not showing in submissions
2. did not receive email upon checking and entering admin configure email
3. there's no submission complete message. all my answers were erased after clicking "Submit".
There should be a thank you message afterward. Spoke to cs but they have a hard time understanding me just keep repeating the same thing... So disappointed and a waste of time.
I apologize for any inconvenience you may have encountered while utilizing our form builder application.
Ensuring our merchant's satisfaction is of utmost importance to us, and we are committed to delivering the highest level of service. We have carefully reviewed your requirements and are here to assist you with any issues you may be facing. Feel free to reach out to us via the live chat on the app dashboard, and we will promptly address and resolve any errors you are experiencing.
I sincerely regret any inconvenience this may have caused and appreciate your understanding.
So happy with the app and the service from the support team! Amazingly quick response time, I had my changes sorted within an hour of adding the app. I also found that I had to add an element to the form, then go back out, then back into that element before my edits would save. But overall, the form looks excellent and it was FREE! Completely brilliant.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.