Avis (56)

Note globale
4,2
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
28 mai 2024

I signed up for a free plan, installed the app, and set up the form, and everything was running smoothly at first. However, without any prior notice, the app suddenly stopped working. I only found out because users began informing me that they were unable to submit their forms. It turns out the company decided to eliminate the free plan without any warning. This abrupt change caused a lot of inconvenience and disruption, as we relied on this app for our operations. The lack of communication and sudden termination of the free plan left us scrambling to find an alternative solution, leading to frustration and a loss of trust in the company's reliability.

The answer was:
We have curated new plans for you, please upgrade to the plan.

Terrible.

San Diego Freedivers
États-Unis
3 mois d’utilisation de l’application
MyAppGurus a répondu 4 juin 2024

We sincerely apologize for the inconvenience caused by the recent changes to our pricing. We understand your frustration and want to make it right. Our team lead has also reached out to ensure all your concerns are addressed. If you have any further issues or suggestions, please let us know. We value your feedback and look forward to supporting you and your business now and in the future.

15 avril 2024

Recently use this app ..One of the best form builder .user friendly and easy to use ..no coding required ..best support help

Oladole Store
Émirats arabes unis
3 mois d’utilisation de l’application
MyAppGurus a répondu 18 avril 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

13 mai 2024

What a simple-to-use app! The customer team is fantastic!

SkyShepherd
États-Unis
Environ un mois d’utilisation de l’application
MyAppGurus a répondu 16 mai 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

16 avril 2024

All in one website. Dont do much things create a form . Simple .easy .no code

Jadole Naturals
Émirats arabes unis
2 mois d’utilisation de l’application
MyAppGurus a répondu 18 avril 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

2 mai 2024

Just having convo with support, they are lighting fast and resolve my issues very quickly,A must have form in shopify app. Love the team,I wish you grow more and more each and every day

Kartel Cart
Inde
Environ un mois d’utilisation de l’application
MyAppGurus a répondu 16 mai 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

7 mai 2024

Great App and even better customer service. I have generated a form to receive CV's for work candidates and MAG has been a great decision. Easy to set and clean layout. Recommend it!

Kio Multiservizi
Italie
16 jours d’utilisation de l’application
MyAppGurus a répondu 16 mai 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

Modifié le 15 mai 2024

It is not good at all because they didn't notify the exact time when they decide to charge. They just suspend our permission suddenly. Terrible!

GEMROCKY
R.A.S. chinoise de Hong Kong
28 jours d’utilisation de l’application
14 mai 2024

Wow, completely removed the free plan available which was ideal for small businesses and now charge a monthly fee like every other booking form on this app store. No warning, no update just an instant change that's blocked the form from use without paying. Ridiculous.

Venture Detailing
Nouvelle-Zélande
14 jours d’utilisation de l’application
MyAppGurus a répondu 16 mai 2024

We sincerely apologize for the inconvenience caused by the recent changes to our pricing. We understand your frustration and want to make it right. Our team lead has also reached out to ensure all your concerns are addressed. If you have any further issues or suggestions, please let us know. We value your feedback and look forward to supporting you and your business now and in the future.

Modifié le 14 mai 2024

Created My forms in minutes, had one small issue but Ashu helped.
UPDATE: not even two weeks later I was sent a email claming based on feedback from customers like me it is more beneficial to remove the free basic tier and they are charging two different price plans. I was given one day notice about it. The inconvenience of having to set this up only for them to contact me out the blue and say this is just not good.

Mersey Spares
Royaume-Uni
14 jours d’utilisation de l’application
21 mars 2024

My Experience has been amazing with the application no bugs were faced it is very versatile

Albatelbrothers
Koweït
2 mois d’utilisation de l’application
MyAppGurus a répondu 18 avril 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.