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My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it
Hi Ultraluxe Skincare,
Our support contacted you about the issue.
Please let us know the issue you are facing and we are happy to check it.
We didn't see any such issues in our other stores.
Thanks
Form Builder Support
Super unhappy with Form Builder for several reasons:
1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time.
2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form.
3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms.
4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc.
5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.
I can't get any help with my form. I have reached out to live chat with no response except, let me check. I've emailed and nothing. I would like to use the conditional email option and the show/hide logic option. I've tried everything and just need some guidance......NOTHING. Don't waste your time on this tool. PS a 2 day trial??
As per our discussion, we have resolved your queries and you are continue using the app. Please let us know if you need any other updates and our support team is always ready to assist you.
Thanks
I used this app but then noticed they only allow you to have 2 forms without upgrading to their ridiculous price plans (its a form builder people these are not expensive). Thanks but no thanks. Save your money for important things like bringing customers to your store.
Pricing and features are not right on the app store...
This app is loaded with features.
However, it has the ugliest looking form I have ever seen on the internet.
They don't have instant chat for assistance.
I recently had the opportunity to use AAA Form Builder for designing custom forms for my website, and I must say, it was an absolute game-changer. The easy-to-use interface and highly efficient form-building tools made it a breeze to create the perfect forms tailored to my specific needs.
The customer support offered by the AAA Form Builder team is truly exceptional. They were always available to address any questions or concerns I had during the form creation process, making the entire experience smooth and enjoyable. It's evident that they genuinely care about their customers' success and satisfaction.
In conclusion, if you're in need of a user-friendly and powerful form builder, look no further than AAA Form Builder. Their innovative app, combined with top-notch customer support, makes them the go-to choice for creating custom, high-converting forms. I highly recommend AAA Form Builder to any business looking to enhance their website's functionality and user experience.
L’app funziona benissimo, molto meglio di svariate altre che ho provato, il servizio clienti è rapido e eccezionale, la consiglio!
I had an error with my form. Quick contact on the chat line and my problem was resolved in 5 mins. Instant reply to my inquiry. Thank you for the great product and help.
App is super helpful to manage custom forms. Highly customizable! The support from Rishav was great when I had questions.
This app does exactly what I needed and the customer service is second to none! Customisable and easy to use! Thanks!
Thank you so much for your lovely review! 💖
The interface of this app is super easy to use, and the support team is very helpful! However, I wish that conditional tagging was easier to use and that tags translated to MailChimp as well as into Shopify*. Overall I am glad I chose to use this app! *You can still get it to tag in MailChimp if you have your Shopify also connected to MailChimp
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!
This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks
We installed this form to help us collect additional information for approval of wholesale accounts. We like that we are able to review the entries submitted via the form and approve/deny the entries before they can be created in our Shopify system itself.
Easy to use! We had a form made and published in minutes. Customer support is quick in response with the live chat option.
Great service, you exceeded my expectations at all times. I'm ready to launch my online Art Gallery. Thank you for developing this great app!
App really works and helpful. It's amazing and support are very responsive. Good Job Form Builder Team!
Thank you so much for the five-star review! We really appreciate it! 😊
Great customer service! Great customer service! Great customer service! Great customer service! Great customer service! 5 stars customer service
Thanks so much for the five-star review! Our customer support works hard to assist you for any queries :)
It was easy to use this app to create a custom form we needed that allows us to save to Mailchimp. Had some slight issues but support was very helpful and responsive.
Helpful app to gather customer info, had an issue with basic formatting and the problem was fixed within 24hrs.
Fantastic support for this app! It accomplished exactly what I was looking for and with all of the theme variations out there in the world of Shopify they really stand behind supporting their application.
Eager and happy to assist us on whatever we needed on our form. Had to get custom html into our form
Great app, perfect if you need to direct customer enquiries to different shops like I did. Couldn't recommend the team highly enough, when I had a query with he app, they went in and sorted it out for me and explained everything fully. Brilliant service!
Form builder helped me create a form for respondents to our direct mail campaign. It's easy to use and responsive to changes.
Excellent product for clients. It allows to easily create and edit forms. Highly recommended and Support is just awesome.
I was having problems activating accounts so I sent out an email asking for help. I got a super quick response and my issue was handled. Yay! Super impressed with the customer service I received.
Excellent App, perfect for creating separate wholesale sign up forms. Support is quick to answer questions.
Registration form translation problem Solving problems quickly Very good I recommend everyone to use it This is a good tool
I LOVE THIS APP SO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Did look easy but I had to give up trying to build a simple form because I couldn't get the submit button to send to a web page. The feature is listed but didn't work and the documentions is mainly video preventing quick access to the relevant info and no search field
I love the reg form! Love the activate functionality.
I would really like to see more customization possibilities, Layout options, dialog box sizes (really do you need the entire width of the screen for every field?
Looking at other forms now...
This builder is really slow to load.
Horrible App! Spent 7 1/2 hours programming an extensive form, only to find that the whole thing deleted.
Spent 5 hours the next day rebuilding the form...it worked for a few minutes, then when I went back to edit it to make minor changes, all data disappeared again!
Contacted support several times, waited several days for support to get back to me with no resolve...they only responded to offer support after I deleted the app from my store.
I have never written a review ever before in my life, but this experience was so bad, it prompted me to actually leave this information so no one else has to experience this horrible waste of two working days of my life!
Don't waste your time with this one...find a better app.... I urge you.
Not exactly what I was looking for, but it works. I was hoping to set it up more like a recurring order so my service customers didn't have to enter a new order every week. Until someone comes up with that, this will do just fine.
Great app so easy to use, love it
I love this APP. So far it has been very valuable and easy to Setup!!!
Used for 1 day and decided to uninstall. Didn't have any of the functionality I was after (phone number field, date field,) and you couldn't plug this into the shopping cart page. Jot form seems to be much more advanced and free!
Excellent app so far – very customizable with lots of features.
Works just like it should. Your better off paying for the Advance account and having access to all of the features. Awesome Support.
Super easy to install and activate. Love it!
Easy customization options available in this app!
Its an All in one very useful app. We create the forms very easily from dashboard. Thanks!
One app fulfill all our form requirements.
Very easy to set up. Lots of field choices and very customizable.
Awesome Support.
You guys are doing just great following up on all request. Your response time is nice.
MADE A CUSTOMIZED FORM IN JUST MINUTES!! LOVE THIS APP!
Very easy to set up. Lots of field choices and very easy customizable dashboard.
It saves my lot of time!!!
When the form upload was not working properly and I had questions, I sent a few emails to support. Never did I receive anything back until I deleted the app and then I received several poorly written emails. JOKE
Really impressed with this app, would recommend fully! small issue at the start but they fixed it straight away!
Installed but the form wont save .I have tried to contact support for 1 week with no luck.
I pasted the code on a Shopify page and all I get is the sortcode showing; no form.
Easy to setup and install and very help full as well.
Quick Support team. I like there apps. :)