Formito Chatbot Builder

Formito Chatbot Builder

by Formito

Create conversational forms, chatbots, polls, surveys, etc.

5.0 of 5 stars(1 review)

Increase Your Conversion

Your Formito chatbot capture leads by initiating a conversation with visitors. Bounce rate? Decreased. Engagement rate? Increased!

Get to Know Your Visitors

Formito offers ready-to-use feedback form templates, so you can gather information about your products, company, and customers.

Delight Your Customers

Build stronger relationships with clients. Place your contact form, FAQs, help center, and ticketing support at their fingertip.

About Formito Chatbot Builder

Meet Formito

Create conversational forms (a.k.a. Chatbots) to collect any type of information. Formito enables you to create custom chatbots that talk to your website visitors and turn them into paying customers.

Build chatbots quickly and visually with a no-code interface. Easily add messages, inputs, and actions for integration purposes.

Use Cases

Capture Leads — Proactively reach out to your website visitors, increase engagement, and reduce bounces.

Create Automation Tools — Stay in touch with users even after they've converted. Forget about emailing back and forth: your chatbot will engage users while they're on your website.

Create Surveys and Get Feedback — Formito offers ready-to-use feedback form templates, so you can gather information about your products, company, processes, events, or employees.

Chatbot for Customer Support — Connect with your customers and understand their needs better than ever with instant customer support. Place your contact form, FAQs, help center, and ticketing support at their fingertip.

Easy to Build

Create the perfect bot for your brand. Choose from a variety of design options, use conditional jumps to take the conversation anywhere, and get to know your customers!


Automate your workflow by sending responses to your favorite tools as data come in.

  • MailChimp — Every captured email address appears in your preferred audience list.
  • Slack — Send a customized message to your Slack channel when you get a response.
  • Google Spreadsheet — Automatically sync your responses with a Google sheet as data come in.
  • Gmail — Send an email to a respondent from your Gmail account.
  • Zapier — Connect a Zap to your Formito and run the workflow with collected data.
  • Zendesk — Build a help desk chatbot and create a support ticket with your custom fields.
  • Monday — Create a task from your response and append it to your Monday's board.

More Features

  • Collect short text, long text, email, number, date, time, file, multiple choices, etc.
  • Display message, image, links, accordions, cards, etc.
  • Accept payments by connecting your Stripe account
  • Send responses to email, Slack, MailChimp, Zapier, Airtable, Monday, Spreadsheet, etc.
  • Create a chatbot from scratch, or by copying a template
  • Use conditional jumps to create a dynamic flow
  • Use variables in curly brackets to personalize your conversation
  • Display the chatbot in a launcher at the bottom corner of your website
  • Open the chatbot in a popup after clicking a link or button
  • Embed the chatbot on any page of your store
  • Share a link to your chatbot with your audience

Integrates with

  • MailChimp,
  • Slack,
  • Zapier,
  • Zendesk,
  • Google Spreadsheet,
  • Airtable

See the app in action

Explore how the app works in an example store.

View example store

Media gallery




  • 100 Monthly Response
  • 1 Action per Formito
  • 1 Team Member
  • 100 MB Storage
  • 5 Chatbots
  • 20 Blocks per Chatbot
  • Formito Branding



  • 500 Monthly Response
  • 3 Actions per Formito
  • 1 Team Member
  • 1 GB Storage
  • Unlimited Chatbots
  • Unlimited Blocks
  • Formito Branding



  • 2,500 Monthly Response
  • 7 Actions per Formito
  • 5 Team Member
  • 3 GB Storage
  • Unlimited Chatbots
  • Unlimited Blocks
  • No Branding



  • 5,000 Monthly Response
  • 15 Actions per Formito
  • 10 Team Member
  • 5 GB Storage
  • Unlimited Chatbots
  • Unlimited Blocks
  • No Branding

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


Our Shopify store sells services, not products. We needed a way to conduct a client interview prior to account signup and tried several methods of embedded forms, etc. but they were cumbersome, dated, and ugly. After extensive research and experimentation we built a ChatBot using Formito and the results were amazing! Our ChatBot is programmed with several variables based on client answers and has a modern, personal feel to it. We had one bug that arose on a Saturday afternoon and the Formito help desk resolved the issue within a couple of hours- great service! We couldn't be happier with Formito. Now we'll use it for our FAQ's, Help Desk, Contact, and Testimonials pages. Love it!