Fantastic customer service from multiple team members at Foursixty, and especially from James! We needed assistance with an issue related to old ig displaying for new products. He was knowledgeable, professional and responsive, and most of all patient while we worked through the challenges and found a resolution. I would recommend them to any business looking to improve their social media proof and ugc on their site
I used this app to add shoppable Instagram and UGC onto our website. The team at FOURSIXTY has been great. Dan helped us execute adding everything to our website. We are planning on using foursixty with tapcart integration so our app shoppable with UGC. Thank you team you were HUGELY HELPFUL and we are HOPEFUL! thank you
Foursixty recently responded to a support issue we encountered with the core shoppable instagram plan. During the process, we had an opportunity to view the benefits of the Foursixty complete plan and made a decision to upgrade. We're really excited about the options that we now have to market through instagram. The possibilities are far greater than the options offered by the new Shopify Facebook/Instagram channel.
Hey there - I am so sorry to hear you had this experience. We looked through our support ticket system and have not been able to find any emails from you. For some reason, at times, tickets sent through the Shopify support portal have not been getting sent to us and unfortunately, we have no control over its functionality. We pride ourselves on our support as evidenced by the many happy users we have and I'd love the opportunity to make this right. Please email firstname.lastname@example.org and my team will happily make it right.
The app works very well and the customer service is amazing, Dan was super helpful and answered very quickly :)
Through this app, we've been able to make a great, shoppable gallary on our homepage that users love to interact with. Plus we get to display our UGC and it helps to build the community.